Chandra Rumbaugh
Patterson
Summary
Dynamic culinary professional with extensive experience at McDonald's, excelling in food safety and customer service. Proven ability to enhance operational efficiency and elevate guest satisfaction through effective team collaboration and meticulous meal preparation. Recognized for managing high-pressure situations while maintaining exceptional service quality.
Hardworking and enthusiastic [Job Title] trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
8
8
years of professional experience
Work History
Cook
Kum & Go
01.2023 - 03.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
Manager
McDonald's Restaurant
08.2019 - 03.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Server
I-Hop
05.2018 - 09.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
Banquet Supervisor
Renaissance Hotel
03.2016 - 09.2018
- Created an organized system for scheduling staff members based on event requirements, optimizing efficiency.
- Directed and managed banquet functions for [Number]-person event.
- Reviewed post-event feedback surveys from clients to continually improve services offered by the department.
- Contributed to marketing efforts by showcasing successful events via social media platforms or other promotional avenues.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Education
High School Diploma -
North High School
Des Moines, IA06-2008
Skills
- Food safety
- Inventory management
- Meal preparation
- Order accuracy
- Customer service
- Team collaboration
- Time management
- Sanitation compliance
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
Timeline
Cook
Kum & Go
01.2023 - 03.2024
Manager
McDonald's Restaurant
08.2019 - 03.2024
Server
I-Hop
05.2018 - 09.2019
Banquet Supervisor
Renaissance Hotel
03.2016 - 09.2018
High School Diploma -
North High School
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