Charisma Ortiz
Pittsfield
Summary
Professional with experience in inventory management and customer service, demonstrating effective team leadership and employee training capabilities. Responsibilities included monitoring stock levels, coordinating vendor deliveries, and executing asset protection techniques. Successfully opened and closed store operations, ensuring readiness for business while resolving customer complaints in a timely manner. Maintained an organized work environment through task delegation and effective communication with various departments.
Overview
2
2
years of professional experience
Work History
Inventory Specialist
Walgreens
Pittsfield
02.2024 - Current
- Worked closely with purchasing staff to ensure timely delivery of materials and supplies.
- Monitored stock levels to ensure availability of products.
- Coordinated with vendors to ensure timely delivery of goods.
- Responsible for executing and maintaining front end and pharmacy asset protection techniques and filing claims for warehouse and vender overages
Shift Leader
Walgreens
Pittsfield
02.2024 - Current
- Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
- Maintained an organized work environment by delegating tasks to staff as needed.
Waitress Trainee
Shelly’s kitchen
Pittsfield
02.2023 - 03.2024
- Maintained a professional attitude while working in a fast-paced environment.
- Greeted customers and provided menus.
- Informed customers of daily specials and menu changes.
- Followed safety protocols when handling hot plates or sharp objects.
- Checked that all orders were accurate before delivering to customers.
Education
High School Diploma -
Pittsfield High School
Pittsfield, MA06-2024
Skills
- Inventory management
- Customer service
- Team leadership
- Employee training
- Cash handling
- Problem solving
- Effective communication
- Organizational skills
- Attention to detail
- Stocking and organization
Timeline
Inventory Specialist
Walgreens
02.2024 - Current
Shift Leader
Walgreens
02.2024 - Current
Waitress Trainee
Shelly’s kitchen
02.2023 - 03.2024
High School Diploma -
Pittsfield High School