Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Ferguson

North Easton

Summary

A seasoned Plumber with a robust background at Roto-Rooter, I excel in piping installation and team collaboration. Renowned for upgrading plumbing systems and enhancing property values, my proactive approach and problem-solving skills have consistently exceeded client expectations, ensuring compliance with plumbing codes and fostering high customer satisfaction.

Overview

10
10
years of professional experience

Work History

Plumber

Roto-Rooter
01.2014 - 12.2023
  • Repaired plumbing systems, components, and equipment.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Installed new piping systems in various types of buildings following local building codes and regulations.
  • Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
  • Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
  • Selected type and size of piping required for each project.
  • Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
  • Mentored junior plumbers, sharing industry expertise to improve overall team performance.
  • Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
  • Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
  • Complied with state plumbing codes throughout duration of each project.
  • Independently worked on projects, while offering process coordination and cooperation with other teams.
  • Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
  • Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
  • Inspected sewers and piping systems to assess quality and condition.
  • Collaborated with other trade professionals such as electricians and HVAC technicians during multi-faceted construction projects to ensure seamless integration of services.
  • Eliminated risks by correctly identifying potential safety hazards.
  • Filled pipe systems with water and air to determine location of leaks.
  • Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
  • Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
  • Read blueprints to determine appropriate materials and procedures for each project.
  • Assisted with repairs to steam, drainage, and sewer lines.
  • Conducted thorough inspections and maintenance, preventing potential system failures.
  • Cut and drilled holes in walls to permit passage of pipes.
  • Used clamps and brackets to attach pipes to walls, structures, and fixtures.
  • Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
  • Planned pipe system layout, installation and repair according to specifications.
  • Installed modern plumbing systems in new constructions, ensuring compliance with local codes.

Education

Diploma -

Brockton High
Brockton, MA
06.1983

Skills

  • Plumbing repairs
  • Piping installation
  • Skilled with both hand and power tools
  • Drainage systems repair
  • Troubleshooting
  • Hand and power tools
  • Problem solving prowess
  • Remodels and new construction
  • Plumbing code compliance
  • Fixture repair proficiency
  • Emergency response
  • Blueprint reading
  • Pipe installation expertise
  • Team collaboration aptitude
  • Emergency response readiness
  • Sewer line inspection
  • Piping material selection
  • Gas line handling
  • Valve repair mastery
  • Preventative maintenance planning
  • Residential plumbing design
  • Codes compliance
  • Staff management
  • Silver and soft solder expert
  • Estimate preparation
  • Backflow prevention
  • Drainage systems
  • Pressure regulation
  • HVAC
  • Basic math aptitude
  • Fixture repair
  • Air and water piping
  • Sewer and domestic water lines
  • Gas piping
  • Water heater maintenance
  • Plumbing fixture installation
  • Hand and power tool operation
  • Problem-solving
  • OSHA compliance
  • Material prepping
  • Preventive Maintenance
  • Basic carpentry
  • Faucet repair
  • Commercial plumbing
  • Commercial and residential jobs
  • Water heater installation
  • Drain cleaning
  • Decision-making
  • Residential plumbing
  • Installation and maintenance

Timeline

Plumber

Roto-Rooter
01.2014 - 12.2023

Diploma -

Brockton High
Charles Ferguson