Charlie Paparello
Melrose
Summary
Results-oriented professional with expertise in sales, recruiting, and relationship management. Proven track record of implementing effective recruitment and sales strategies that drive consistent performance. Strong ability to build and maintain relationships with clients and candidates, contributing to organizational success.
Overview
11
11
years of professional experience
Work History
Provider Recruiter
Covenant Health Systems
Nashua
11.2024 - Current
- Sole Provider Recruiter for St. Joseph Hospital
- Sourced qualified healthcare providers through targeted recruitment strategies
- Coordinated interviews between candidates and hiring managers for optimal scheduling
- Developed strong relationships with medical schools and professional organizations
- Managed applicant tracking system to streamline recruitment processes
- Created engaging job postings to attract diverse talent pools effectively
- Conducted reference checks and verified credentials of potential hires
- Collaborated with internal teams to understand staffing needs and priorities
- Facilitated onboarding processes for newly hired healthcare providers efficiently
- Developed and implemented recruitment strategies to attract qualified candidates for open positions
- Monitored industry trends related to compensation levels, benefits packages, recruiting technology, to stay competitive in the market
- Coordinated onboarding process for new hires including conducting orientation sessions
- Participated in career fairs, networking events and other outreach initiatives to build relationships with potential candidates
- Advised hiring managers on salary negotiations, relocation assistance programs and benefit packages
- Managed applicant tracking system database by updating job postings, reviewing applications and resumes received
- Collaborated with hiring managers to ensure job requirements are met
Provider Recruiter, Government Division
Medicus Healthcare Solutions
Windham
02.2021 - 06.2024
- Identified qualified candidates using methods such as database search, job board/professional website hunting, direct calls into facilities
- Engaged hot, warm, and cold candidates and presented current potential opportunities
- Used methods such as Sandler to pitch positions to candidates wants and needs
- Fully vetted candidates on the front end to ensure quality
- Developed and maintained relationship with candidates through submittal and acceptance process
- Managed candidates for entirety of assignment length, including schedules, travel, any personal or work issues
- Redirected candidates to other Government and other practice opportunities after assignments to ensure continued work for Medicus
- Consistent KPI performance with metrics and goals met
- Aligned with leadership, business partners, recruiters and BDEs for delivery to new and existing opportunities
- Led morning huddles to discuss priority opportunities and issues, pipeline tracking, KPI performance
- Identified potential new contracts and opportunity leads for sales team through conversations with providers and facility contacts and passed along details for follow up
- Medicus Culture Club member - participated in committee to re-evaluate Medicus commission plan, workplace culture and employee satisfaction; helped to revamp commission structures to a better plan for entire company
- Medicus Values Committee member - participated in committee that helped to revamp Medicus internal and client-facing values and mission statement
- Medicus Cares member - helped to organize multiple charitable activities and organize company VTO events throughout the year
- Rising Leaders program - program to train for leadership positions within Medicus
- $100k and $200k Club winner for gross margin billed in one quarter
Staffing Manager
Supplemental Health Care
Burlington
05.2020 - 11.2020
- Worked between two teams (Travel Nursing and Travel Allied) to recruit and place a wide variety of healthcare professionals
- Identified potential candidates using LinkedIn, job boards, social media, and SHC's website
- Opened dialogue with candidates to identify needs & wants
- Used advanced sales tactics, such as Sandler Method, to market optimal jobs to candidates
- Conducted interviews and performed reference checks on candidates
- Identified healthcare trends to optimize placements
- Used sales tactics to sell skills of candidates to facilities
- Managed a high volume of candidates and facilities across the country
- Engaged in personal marketing to develop identity as recruiter
Recruiting Manager
ROBERT HALF TECHNOLOGY a Robert Half International company
Burlington
03.2020 - 05.2020
- Ran a "full-desk" working both client and candidate sides
- Identified new potential clients and developed relationships with decision-makers
- Consulted with and identified needs of potential clients to effectively sell Robert Half's services
- Engaged in marketing using LinkedIn, job boards, and cold calls & emails to potential clients
- Identified potential candidates using LinkedIn RPS & other job boards
- Opened dialogue with candidates to identify needs & wants
- Used sales tactics to market optimal jobs to candidates
- Conducted first-round interviews to clear candidates and ensure they are correct fit for the client using advanced sales methods such as Sandler Method
- Engaged in personal marketing to develop professional identity
Inside Sales Representative
Constant Contact
Waltham
06.2019 - 02.2020
- Identified sales opportunities and acted on leads, using advanced sales methods such as the Sandler Method
- Developed close relationships with business owners to identify business needs and opportunities
- Answered product and service related questions
- Made outbound calls to prospective customers
- Set up sales appointments with clients
- Established and maintained relationships with clients
- Recognized for exemplary customer service with both Silver Voice and Quarterly All-Star awards
- Provided support and coaching to newer team members
- Participated in panels and discussions to help advance sales flow
Consultant/Small Business Expert
Sprint
Nashua
08.2016 - 06.2019
- Built extensive and close relationships with business owners
- Prospected new leads, both individual and business
- Established and cemented relationships with new and current Sprint customers
- Extensive product knowledge
- Managed customer accounts in CRM
- Store operations including opening/closing procedures and cash handling
Alpine Race Coach
Bishop Guertin High School
Nashua
11.2015 - 03.2018
- Provided training, encouragement, and coaching at a high level for high school athletes in alpine ski racing
- Led workouts and training both pre-season and in-season
Customer Service Lead
Express
Nashua
01.2015 - 08.2016
- Sales
- Customer Service
- Provide training and shift instructions to representatives
- Opening/closing store procedures
Skills
- Candidate sourcing
- Talent management
- Job market analysis
- Recruitment management
- Recruitment marketing
- Interviewing
- Performance metrics
- Relationship building
- Negotiation techniques
- Industry networking
- Sales
- Marketing
- CRM Software
- Marketing Strategy
- Social Media Marketing
- SEO
- Sandler Sales Methodology
- Prospecting
- Email Marketing
- Business Consulting
- Microsoft Office
- Microsoft Excel
References
References available upon request.
Timeline
Provider Recruiter
Covenant Health Systems
11.2024 - Current
Provider Recruiter, Government Division
Medicus Healthcare Solutions
02.2021 - 06.2024
Staffing Manager
Supplemental Health Care
05.2020 - 11.2020
Recruiting Manager
ROBERT HALF TECHNOLOGY a Robert Half International company
03.2020 - 05.2020
Inside Sales Representative
Constant Contact
06.2019 - 02.2020
Consultant/Small Business Expert
Sprint
08.2016 - 06.2019
Alpine Race Coach
Bishop Guertin High School
11.2015 - 03.2018
Customer Service Lead
Express
01.2015 - 08.2016
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