Summary
Overview
Work History
Education
Skills
References
Timeline
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Charlotte Hunter

South Yarmouth

Summary

Hardworking and highly motivated high school graduate with prior customer service experience looking for an office employment opportunity.

Overview

3
3
years of professional experience

Work History

Store Associate

CVS Health
South Yarmouth
05.2024 - 05.2025
  • Operated cash registers and processed cash, credit, debit, and digital payment and deposit transactions accurately using point-of-sale systems.
  • Assisted pharmacy customers with front-store purchases and directed pharmacy-related questions to licensed staff.
  • Handled customer concerns, returns, and exchanges in accordance with company policies.
  • Provided friendly and efficient customer service by assisting customers with product selection, store navigation, and general inquiries.
  • Monitored self-checkout stations and assisted customers with any questions or concerns.
  • Monitored photo station and assisted customers with tasks such downloading, printing, and packaging photos.
  • Photographed, printed, and packaged customer portrait photos for use in passports and licenses.
  • Maintained knowledge of store products and promotions to assist customers and drive sales.
  • Assisted customers with CVS ExtraCare rewards program enrollment and account inquiries.
  • Supported loss prevention efforts by monitoring for suspicious activity and following security procedures.
  • Assisted with receiving, unpacking, and organizing incoming shipments
  • Stocked shelves, organized merchandise displays, and replenished inventory to ensure product availability.
  • Monitored inventory levels and reported out-of-stock items to management.
  • Ensured pricing accuracy by updating shelf labels and promotional signage.
  • Helped to maintain a clean, organized, and safe sales floor and checkout area.
  • Collaborated with team members to meet daily operational and customer service goals.

Museum Associate

Whydah Pirate Museum
West Yarmouth
07.2024 - 09.2024
  • Staffed museum front desk, greeted visitors, and answered guest questions regarding exhibitions, events, museum policies, and local attractions.
  • Processed ticket sales and memberships using point-of-sale systems.
  • Answered phone inquiries regarding museum hours and policies in a professional manner.
  • Assisted guests with directions, exhibit locations, accessibility services, and facility information.
  • Staffed gift shop and assisted customers with product selection, purchases, and general inquiries.
  • Operated gift shop point-of-sale systems to process cash, credit card, and mobile payments accurately.
  • Processed returns, exchanges, and customer concerns according to store policies.
  • Packaged purchases carefully and assisted customers with gift wrapping.
  • Received, unpacked, priced, and organized incoming merchandise shipments.
  • Stocked shelves, displays, and sales floor merchandise to ensure products were well-organized and visually appealing.
  • Monitored inventory levels and reported low-stock items to management.
  • Assisted with opening and closing procedures, including preparing registers and securing merchandise.
  • Maintained cleanliness and organization of retail areas, storage spaces, and checkout counters.
  • Cleaned and maintained exhibit galleries, restrooms, and staff areas.
  • Performed routine sweeping, mopping, vacuuming, dusting, and sanitizing of museum facilities.
  • Cleaned glass surfaces, entryways, display cases, and high-traffic areas to maintain a professional appearance.
  • Collected and disposed of waste and recyclable materials in accordance with facility policies.

Steward

Bass River Yacht Club
South Yarmouth
05.2022 - 08.2022
  • Assisted with opening and closing duties, including setup, cleaning, food prep, cash handling, and inventory checks.
  • Took food and beverage orders and handled customer questions and concerns professionally and efficiently.
  • Served customers meals, beverages, and condiments in a timely and friendly manner.
  • Monitored restaurant tables and responded promptly to guest requests, refills, and additional service needs.
  • Prepared and served food and drink items efficiently in fast-paced environment.
  • Followed food safety, sanitation, and workplace safety standards.
  • Monitored food quality, presentation, and service in order to ensure a positive guest experience.
  • Operated point-of-sale systems and processed cash, credit, and mobile payments accurately.
  • Managed kitchen during peak hours, and handled high customer volumes during weekends and special events.
  • Supported successful execution of events by assisting with event setup and breakdown, including arranging tables, chairs, signage, and decorations.
  • Greeted guests and provided information and assistance throughout events.
  • Assisted with food and beverage service operations during events.
  • Monitored event areas to maintain safety, cleanliness, and organization.
  • Maintained cleanliness and organization of kitchen, dining spaces, outdoor seating areas, and restrooms.
  • Assisted with kitchen cleaning, including sanitizing food preparation areas and cleaning equipment exteriors and countertops.
  • Swept, mopped, and vacuumed floors throughout the building during and after business hours.
  • Cleaned and sanitized tables, chairs, countertops, and other high-touch surfaces.
  • Cleaned windows, glass doors, mirrors, and display surfaces to maintain a clean and professional appearance.
  • Removed trash, recyclables, and food waste from designated areas and ensured proper disposal procedures were followed.
  • Cleaned and restocked restrooms with soap, paper towels, toilet paper, and cleaning products

Education

High School Diploma -

St Thomas Aquinas Academy
Lakewood, CO,
05-2021

Skills

  • Flexible Schedule and Availability
  • Fast Learner
  • Self-Motivated
  • Responsible and Reliable
  • High Attention to Detail
  • Exceptional Organizational Skills
  • Problem-Solving Abilities
  • Analytical Thinking
  • Excellent Memory
  • Effective Communication
  • Decision Making
  • Time Management

References

  • Dr. Mark Agostini

      508-566-7293

  • Mark Ahern

      508-766-2112

Timeline

Museum Associate

Whydah Pirate Museum
07.2024 - 09.2024

Store Associate

CVS Health
05.2024 - 05.2025

Steward

Bass River Yacht Club
05.2022 - 08.2022

High School Diploma -

St Thomas Aquinas Academy
Charlotte Hunter