Charlotte Hunter
South Yarmouth
Summary
Hardworking and highly motivated high school graduate with prior customer service experience looking for an office employment opportunity.
Overview
3
3
years of professional experience
Work History
Store Associate
CVS Health
South Yarmouth
05.2024 - 05.2025
- Operated cash registers and processed cash, credit, debit, and digital payment and deposit transactions accurately using point-of-sale systems.
- Assisted pharmacy customers with front-store purchases and directed pharmacy-related questions to licensed staff.
- Handled customer concerns, returns, and exchanges in accordance with company policies.
- Provided friendly and efficient customer service by assisting customers with product selection, store navigation, and general inquiries.
- Monitored self-checkout stations and assisted customers with any questions or concerns.
- Monitored photo station and assisted customers with tasks such downloading, printing, and packaging photos.
- Photographed, printed, and packaged customer portrait photos for use in passports and licenses.
- Maintained knowledge of store products and promotions to assist customers and drive sales.
- Assisted customers with CVS ExtraCare rewards program enrollment and account inquiries.
- Supported loss prevention efforts by monitoring for suspicious activity and following security procedures.
- Assisted with receiving, unpacking, and organizing incoming shipments
- Stocked shelves, organized merchandise displays, and replenished inventory to ensure product availability.
- Monitored inventory levels and reported out-of-stock items to management.
- Ensured pricing accuracy by updating shelf labels and promotional signage.
- Helped to maintain a clean, organized, and safe sales floor and checkout area.
- Collaborated with team members to meet daily operational and customer service goals.
Museum Associate
Whydah Pirate Museum
West Yarmouth
07.2024 - 09.2024
- Staffed museum front desk, greeted visitors, and answered guest questions regarding exhibitions, events, museum policies, and local attractions.
- Processed ticket sales and memberships using point-of-sale systems.
- Answered phone inquiries regarding museum hours and policies in a professional manner.
- Assisted guests with directions, exhibit locations, accessibility services, and facility information.
- Staffed gift shop and assisted customers with product selection, purchases, and general inquiries.
- Operated gift shop point-of-sale systems to process cash, credit card, and mobile payments accurately.
- Processed returns, exchanges, and customer concerns according to store policies.
- Packaged purchases carefully and assisted customers with gift wrapping.
- Received, unpacked, priced, and organized incoming merchandise shipments.
- Stocked shelves, displays, and sales floor merchandise to ensure products were well-organized and visually appealing.
- Monitored inventory levels and reported low-stock items to management.
- Assisted with opening and closing procedures, including preparing registers and securing merchandise.
- Maintained cleanliness and organization of retail areas, storage spaces, and checkout counters.
- Cleaned and maintained exhibit galleries, restrooms, and staff areas.
- Performed routine sweeping, mopping, vacuuming, dusting, and sanitizing of museum facilities.
- Cleaned glass surfaces, entryways, display cases, and high-traffic areas to maintain a professional appearance.
- Collected and disposed of waste and recyclable materials in accordance with facility policies.
Steward
Bass River Yacht Club
South Yarmouth
05.2022 - 08.2022
- Assisted with opening and closing duties, including setup, cleaning, food prep, cash handling, and inventory checks.
- Took food and beverage orders and handled customer questions and concerns professionally and efficiently.
- Served customers meals, beverages, and condiments in a timely and friendly manner.
- Monitored restaurant tables and responded promptly to guest requests, refills, and additional service needs.
- Prepared and served food and drink items efficiently in fast-paced environment.
- Followed food safety, sanitation, and workplace safety standards.
- Monitored food quality, presentation, and service in order to ensure a positive guest experience.
- Operated point-of-sale systems and processed cash, credit, and mobile payments accurately.
- Managed kitchen during peak hours, and handled high customer volumes during weekends and special events.
- Supported successful execution of events by assisting with event setup and breakdown, including arranging tables, chairs, signage, and decorations.
- Greeted guests and provided information and assistance throughout events.
- Assisted with food and beverage service operations during events.
- Monitored event areas to maintain safety, cleanliness, and organization.
- Maintained cleanliness and organization of kitchen, dining spaces, outdoor seating areas, and restrooms.
- Assisted with kitchen cleaning, including sanitizing food preparation areas and cleaning equipment exteriors and countertops.
- Swept, mopped, and vacuumed floors throughout the building during and after business hours.
- Cleaned and sanitized tables, chairs, countertops, and other high-touch surfaces.
- Cleaned windows, glass doors, mirrors, and display surfaces to maintain a clean and professional appearance.
- Removed trash, recyclables, and food waste from designated areas and ensured proper disposal procedures were followed.
- Cleaned and restocked restrooms with soap, paper towels, toilet paper, and cleaning products
Education
High School Diploma -
St Thomas Aquinas Academy
Lakewood, CO,05-2021
Skills
- Flexible Schedule and Availability
- Fast Learner
- Self-Motivated
- Responsible and Reliable
- High Attention to Detail
- Exceptional Organizational Skills
- Problem-Solving Abilities
- Analytical Thinking
- Excellent Memory
- Effective Communication
- Decision Making
- Time Management
References
- Dr. Mark Agostini
508-566-7293
- Mark Ahern
508-766-2112
Timeline
Museum Associate
Whydah Pirate Museum
07.2024 - 09.2024
Store Associate
CVS Health
05.2024 - 05.2025
Steward
Bass River Yacht Club
05.2022 - 08.2022
High School Diploma -
St Thomas Aquinas Academy