Chase Hart
Salem,MA
Summary
Proactive employee with experience in supervising day-to-day operations. Skilled in personable Customer Relations and driven to exceed customer expectations. Having pride in maintaining a safe and organized environment and fostering positive staff relationships. Diplomatic and friendly with proven commitment to employee training and learning new skills and knowledge. Hardworking team player bringing necessary readiness to tackle any operational demand and problem.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Member
Jersey Mike's Subs
Beverly, MA
11.2025 - Current
- Prepared and assembled sandwiches according to customer specifications, ensuring quality and presentation standards.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to maintain efficient workflow during peak hours, enhancing overall service speed.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
- Trained new staff on operational procedures, promoting consistency in food preparation and customer interaction.
Manager
Jersey Mike's Subs
Meridian, ID
09.2024 - 10.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Enhanced customer satisfaction by addressing and resolving complex issues in a timely manner.
- Offering hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Implemented inventory management systems to optimize stock levels and reduce waste.
Team Leader
Jersey Mike's Subs
Meridian, ID
10.2020 - 09.2024
- Trained new team members on operational procedures and company policies.
Skills
- Customer Relations
- Team motivation
- Staff Supervision
- Teamwork and Collaboration
- Multitasking
- Problem-Solving
- Organizational Skills
Certification
ServeSafe
Languages
English
fluent
French
non fluent
Timeline
Team Member
Jersey Mike's Subs
11.2025 - Current
Manager
Jersey Mike's Subs
09.2024 - 10.2025
Team Leader
Jersey Mike's Subs
10.2020 - 09.2024