Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsea Dyer

Erving

Summary

I'm very personable, energetic and a compassionate caregiver with empathy. I'm committed to delivering excellence in all facets of customer service, administrative support and caregiving. I enjoy working with and helping people. I'm a natural caregiver, having 3 kids of my own including a special needs child. I have patience and compassion. I'm very good at organizing papers and files. I am also polite and love customer service, whether it's answering a phone or helping a customer. I take pride in my caregiving skills and enjoy taking care of people. I am dynamic and people-oriented professional with a proven track record in enhancing patient and customer experiences at Tempus Unlimited. Leveraged exceptional customer service skills and first aid certification to improve comfort and safety, achieving a high rate of client satisfaction. Creative and dependable.

Overview

20
20
years of professional experience

Work History

PCA Personal Care Aide

Tempus Unlimited
10.2022 - Current

- Assisted patients with daily living activities, promoting independence and wellbeing

- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks

- Improved patient comfort by providing compassionate and attentive care

- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents

- Drove patients to doctors appointments

- Took patients grocery shopping

Staffing Specialist

Reliable Temps
08.2018 - 05.2019

- Recruited and trained individuals to work in management, hospitality, maintenance, security detail, technology and community programs

- Scheduled interviews with potential candidates, filled out required paperwork and prepared introduction manuals

- Developed strong relationships with clients and hiring managers, leading to a higher volume of job orders and successful placements

- Enhanced candidate placement rates by implementing efficient recruitment strategies and thorough candidate screening processes

- Collaborated with hiring managers to develop detailed job descriptions that accurately reflected the requirements and expectations of each role

- Developed and facilitated new-hire orientations

Daycare Assistant Teacher

Silver Acres Child Care
03.2008 - 07.2018

- Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.

- Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.

- Arrived at assigned areas on time, prepared, and ready to work.

- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

- Encouraged good behaviors using the positive reinforcement method

- Established a safe play environment for the children

- Instructed children on proper health and personal habits

- Organized and engaged in recreational activities such as games and puzzles

- Dressed infants and toddlers and changed their diapers

- Communicated openly with children's parents about daily activities and behaviors

- Meticulously sanitized toys and play equipment

- Made nutritious breakfasts, lunches, dinners and snacks for the children

- Allowed for ample outdoor recreation time

- Offered well-balanced and nutritious menu options

- Engaged with children on an individual basis in a pleasant manner

- Interviewed parents and children for enrollment

- Designed monthly activity schedules

- Implemented curriculum

Cashier

Ruggeri's Beverage
01.2015 - 07.2016

- Greeted customers promptly

- Directed customers to store locations

- Received customer payments

- Created attractive displays to promote items

- Processed customer returns

- Collected and stored coupons

- Cleaned and organized the store, including the checkout desk and displays

- Welcomed customers into the store and helped them locate items.

Cashier Food Prep

SUBWAY®Restaurants
08.2005 - 05.2008

- Customer Service

- Assistant Manager

- Cashier

- Prepared food for customers

- Cleaned and prepared food

- Greeted customers entering store and responded promptly to customer needs.

Education

No Degree - Early Childhood Education

Greenfield Community College
Greenfield, MA

High School Diploma -

Greenfield High School
Greenfield
06-2007

Skills

    First Aid and CPR Certified

    Energetic

    People-oriented

    Self-sufficient

    Friendly and likeable

    Dependable

    Organized

    Creative

    First aid certificate

    Customer-service oriented

    Personable and outgoing

    Exceptional telephone etiquette

    Customer-focused

Timeline

PCA Personal Care Aide

Tempus Unlimited
10.2022 - Current

Staffing Specialist

Reliable Temps
08.2018 - 05.2019

Cashier

Ruggeri's Beverage
01.2015 - 07.2016

Daycare Assistant Teacher

Silver Acres Child Care
03.2008 - 07.2018

Cashier Food Prep

SUBWAY®Restaurants
08.2005 - 05.2008

No Degree - Early Childhood Education

Greenfield Community College

High School Diploma -

Greenfield High School
Chelsea Dyer