Cheri King
Chelmsford
Summary
Dynamic Feeder Dispatch Specialist at UPS with a proven track record in enhancing operational efficiency and fostering strong team collaboration. Expert in GPS tracking and TMS software, adept at problem-solving and effective communication. Successfully managed driver assignments and streamlined processes, ensuring timely deliveries and exceptional service.
Overview
6
6
years of professional experience
Work History
Feeder Dispatch Specialist
UPS
Chelmsford
10.2019 - Current
- Assigned loads to drivers based on customer requirements and availability.
- Developed strategies for increasing efficiency within the transportation department.
- Tracked vehicle locations using GPS systems to provide real-time updates to customers and management.
- Handled emergency situations by rerouting drivers or arranging for additional resources as needed.
- Developed strong relationships with drivers through effective communication and problem-solving skills.
- Maintained communication with drivers regarding routes, load information and delivery updates.
- Utilized dispatch software to track shipments and monitor vehicle locations.
- Collaborated with warehouse staff to streamline loading and unloading processes.
- Trained new dispatchers on procedures, software, and communication protocols.
- Scheduled, coordinated and monitored the movement of trucks to ensure timely delivery of goods.
- Created and maintained good working relationships with other dispatch hubs.
- Coordinated with the airport staff to ensure the loads coming from and going to the airports were covered by properly badged drivers.
Education
High School Diploma -
Nashoba Valley Technical High School
Westford, MA06-1998
Skills
- GPS tracking and TMS software
- Assignment management
- Effective communication
- Adaptability to change
- Attention to detail
- Team collaboration
- Problem solving
Timeline
Feeder Dispatch Specialist
UPS
10.2019 - Current
High School Diploma -
Nashoba Valley Technical High School
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