Cheyenne Christian-Shnider
Boston
Summary
Customer Service Specialist with strong task prioritization and multitasking abilities in high-pressure settings. Demonstrated success in team collaboration to meet organizational goals. Expertise in resolving escalated customer issues, leading to improved customer satisfaction. Medical Assistant with comprehensive technical, clerical, and patient support skills, alongside a solid understanding of medical regulations.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Beth Isreal Hospital
Chestnut Hill
11.2024 - 01.2025
- Assisted in patient check-in and appointment scheduling processes.
- Supported healthcare providers during patient examinations and procedures.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Lab Assistant
GS Lab Rapid Testing
Burlington
02.2021 - 08.2022
- Prepared specimens for analysis by conducting sample processing and extraction techniques.
- Organized and labeled samples, maintaining an orderly workspace for optimal productivity.
- Organized lab test solutions, compounds and reagents.
Front Desk Concierge
Residence Inn Marriott
Boston
12.2019 - 01.2021
- Greeted guests warmly and assisted with check-in and check-out procedures.
- Coordinated reservations and maintained accurate booking records in the system.
- Responded to guest complaints promptly and ensured a satisfactory resolution.
- Managed guest inquiries and provided information about hotel services and amenities.
Education
High School Diploma -
Excel High School
Boston06-2018
Medical Assistance - Medical Assitance
Boston Career Institute
Boston MASkills
- Patient care
- Quality assurance
- Patient care coordination
- Time management
- Venipuncture and phlebotomy
Timeline
Medical Assistant
Beth Isreal Hospital
11.2024 - 01.2025
Lab Assistant
GS Lab Rapid Testing
02.2021 - 08.2022
Front Desk Concierge
Residence Inn Marriott
12.2019 - 01.2021
High School Diploma -
Excel High School
Medical Assistance - Medical Assitance
Boston Career Institute