Chris Meeker
Shirley
Summary
Experienced field technician seeking growth and skills development in a new opportunity. Fluent with operating systems, networking, and installation/maintenance of devices and cabling, CompTIA Network+ certified and previously A+ certified (2021). A firm believer in constant learning and self-study, currently interested in learning Azure and working towards CompTIA Security+ certification.
Overview
18
18
years of professional experience
1
1
Certification
Work History
IT Field Supervisor
PR Restaurants, LLC
01.2024 - Current
- implemented inventory control using Sortly
- configuration/deployment of Hikvision NVR systems
- asset management for PCI compliance
- project management between vendors, corporate, and internal teams at 60 locations
- reviewing security footage for police/injury/complaint requests
- design & implementation of VLAN/subnet segmentation at franchise office
- supporting above-cafe level office staff
- continued training of IT Field Technicians
- led weekly IT team meetings on project and schedule updates
IT Field Technician
PR Restaurants, LLC
09.2017 - 12.2023
- maintained cafe IT equipment, including POS, KDS, laptops, and network equipment
- assisted 20+ cafes with ticket requests for broken hardware, software issues, and general knowledge
- streamlined cafe issues with corporate-managed Help Desk and NOC teams
- worked with vendors for troubleshooting and repairs
- completed 50+ layer 1 network rack installations
- A/V setup & operation for quarterly meetings of 80-100 attendees
- basic soldering for minor equipment repairs, including capacitors, batteries, and USB ports
- installation of new data runs
- planned and executed day-to-day plans with little to no supervision
- locating manuals and documentation for equipment troubleshooting
Assistant Cafe Manager
PR Restaurants, LLC
08.2012 - 09.2017
- kept cafe compliant with health codes and sanitation requirements
- maintained staff morale and quality of service in a fast-paced, often stressful environment
- responded to customer inquiries and resolved complaints
- managed food cost, inventory, and staff training
Grocery Store Clerk
Columbiana Foods, Inc
07.2006 - 07.2012
- worked as deli clerk, produce clerk, and baker
Production Engineer
WYSU (NPR)
04.2007 - 04.2008
- prepared audio files for radio broadcasts, assembling in audio software with minor editing
- digitized radio station's vinyl collection for preservation and use, cleaning noisy audio
- operated sound board for in-station interviews with local community leaders
Education
Some College (No Degree) - Telecommunications
Youngstown State University
Youngstown, OHHigh School Diploma -
Mathews High School
Vienna, OH05.2005
Skills
- Field Support
- Data Wiring
- Physical Cabling Tools
- Help Desk
- OSI Model
- Hardware Repair
- Network Technology
- Typing Speed & Accuracy
- Google Search
- Project Management
Certification
- CompTIA A+ (2021)
- CompTIA Network+ (2023)
Continuing Education
- Security+
- Microsoft Azure
- HackTheBox
- Python
Hobbies
- music, mostly drums but also guitar and singing
- reading and audiobooks, mostly fantasy & science-fiction
- tabletop and video gaming
- IT studies
- 3D printing
- home improvement
- exercise
Timeline
IT Field Supervisor
PR Restaurants, LLC
01.2024 - Current
IT Field Technician
PR Restaurants, LLC
09.2017 - 12.2023
Assistant Cafe Manager
PR Restaurants, LLC
08.2012 - 09.2017
Production Engineer
WYSU (NPR)
04.2007 - 04.2008
Grocery Store Clerk
Columbiana Foods, Inc
07.2006 - 07.2012
Some College (No Degree) - Telecommunications
Youngstown State University
High School Diploma -
Mathews High School
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