Chris Ouko
Lowell
Summary
Dynamic and results-driven professional with experience at Bay State Physical Therapy, excelling in patient care and communication. Proven leadership in coaching, fostering teamwork, and enhancing performance. Skilled in problem-solving and active listening, I effectively educate clients and optimize therapy sessions, ensuring a high standard of care and support. Seeking first opportunity job role in the high ticket sales space.
Overview
4
4
years of professional experience
Work History
Physical Therapy Aide
Bay State Physical Therapy
09.2024 - Current
- Assisted physical therapists in providing patient care and treatment, ensuring a smooth workflow.
- Managed inventory of supplies and equipment, restocking as needed to ensure availability for therapy sessions.
- Scheduled appointments for patients, coordinating with therapists to optimize scheduling efficiency.
- Provided support to patients during exercises and therapeutic activities, ensuring safety and proper technique.
- Educated patients on home exercise programs, demonstrating proper techniques and providing clear instructions.
- Prepared treatment areas for patients by setting up equipment and ensuring cleanliness and organization.
High Ticket Sales Training Program
Simply Close
07.2024 - Current
- Understanding buyer behavior, pain points, and emotional triggers.
- Using consultative selling to uncover deep client needs.
- Confidently overcoming objections related to price, trust, and urgency.
- Connecting with prospects and building trust quickly.
- Leading conversations with authority and confidence.
- Spent countless hours on mock calls to closely mimic the environment of a closer ensuring preparedness and comfortability.
Basketball Coach
Lowell Basketball Club
05.2024 - 08.2024
- Demonstrated ability to motivate players to reach peak performance levels through positive reinforcement techniques.
- Served as appropriate role model for student-athletes through instruction and action.
- Educated players on the fundamentals of basketball including dribbling, passing, shooting, rebounding and defense.
- Evaluated player performance during games and provided constructive feedback for improvement
- Cultivated strong relationships with players' parents to ensure open lines of communication regarding player progress and team goals.
Maintenance Associate
Best Fitness
02.2024 - 05.2024
- Ability to maintain hygiene and cleanliness in workout areas, locker rooms, and restrooms.
- Ability to spot issues such as equipment wear, leaks, or cleanliness problems before they escalate.
- Friendly and approachable demeanor when interacting with gym members.
- Ability to collaborate with trainers, front desk staff, and management.
- Quick thinking to address unexpected maintenance issues.
Customer Service Cashier
Walmart
07.2021 - 09.2023
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Maintained a high level of professionalism and empathy while interacting with customers to ensure a positive experience.
- Developed strong product knowledge to effectively assist customers with their inquiries and provide accurate information.
- Proactively reached out to customers who had unresolved issues or expressed dissatisfaction to ensure their concerns were addressed satisfactorily.
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments.
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns.
Education
No Degree - Exercise Science
University of Massachusetts, Boston
Boston, MA06-2026
High School Diploma -
Dracut Senior High School
Dracut, MA06-2022
Skills
- Problem Solving
- Leadership and Collaboration
- Active Listener
- Communication
Timeline
Physical Therapy Aide
Bay State Physical Therapy
09.2024 - Current
High Ticket Sales Training Program
Simply Close
07.2024 - Current
Basketball Coach
Lowell Basketball Club
05.2024 - 08.2024
Maintenance Associate
Best Fitness
02.2024 - 05.2024
Customer Service Cashier
Walmart
07.2021 - 09.2023
No Degree - Exercise Science
University of Massachusetts, Boston
High School Diploma -
Dracut Senior High School
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