Summary
Overview
Work History
Education
Skills
Timeline
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Chris Stewart

Holden

Summary

Driven account manager with a proven track record in client satisfaction and revenue growth. Expert in problem-solving and business development, ensuring timely service delivery and fostering strong client relationships.

Overview

15
15
years of professional experience

Work History

Account Manager

OptiMa Inc
Shrewsbury
06.2010 - 08.2025
  • Managed client accounts, ensuring satisfaction and timely service delivery.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Knowledge of a product line that consisted of 5,000 different variations.
  • Resolved client issues promptly, maintaining strong professional relationships.
  • Resolved customer complaints in a timely manner.
  • Utilized problem-solving skills when dealing with difficult customers.
  • Maintained accurate records of all customer interactions in the CRM system.
  • Coordinated with internal teams to ensure timely delivery of products and services to clients.

Education

Bachelor of Science - Business

University of New Hampshire
Durham, NH
05.2004

Skills

  • Odoo, Salesforce, AllOrders, Quickbooks
  • Client account management
  • Problem solving
  • Business development
  • Vendor management
  • Upselling
  • Order management
  • Qualifying leads
  • Customer service
  • Issue resolution

Timeline

Account Manager

OptiMa Inc
06.2010 - 08.2025

Bachelor of Science - Business

University of New Hampshire

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Chris Stewart