CHRIS ZHOU
Quincy,MA
Summary
Experienced healthcare professional with a background in home infusion pharmacy. Skilled and knowledgeable in making a significant impact in this field. Demonstrated expertise in managing medication therapies and consistently improving patient outcomes. Committed to fostering teamwork and adaptability for seamless service delivery and utmost patient satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Home Infusion Pharmacist
Coram CVS Specialty
09.2023 - Current
- Collaborated with healthcare providers to develop individualized treatment plans for patients requiring home infusion services.
- Improved pharmacy operations by developing efficient workflows that reduced processing time by 20%, resulting in faster medication delivery for over 300 patients annually and enhancing overall patient satisfaction with home infusion services.
- Empowered over 100 patients and caregivers by providing comprehensive education on medication administration and side effects, increasing adherence rates and ensuring safe, effective use of medications at home.
- Strengthened team performance by supervising and coaching a group of pharmacy technicians and trainees through educational in-services on commonly used therapies, resulting in a 20% improvement in their knowledge assessments and increased operational efficiency
- Ensured continuity of care by providing after-hours on-call support for urgent patient needs, successfully resolving 95% of issues during evenings and weekends, which enhanced patient trust and satisfaction with our pharmacy services.
- Facilitated coordination of care by collaborating with home health agencies, resulting in a reduction in medication errors and improved communication, which enhanced patient safety and satisfaction in the home setting.
Hospital Pharmacist
Mount Auburn Hospital
10.2022 - 09.2023
- Led the oversight, preparation, and compounding of sterile and non-sterile pharmaceuticals, consistently ensuring adherence to USP 795, USP 797, and USP 800 regulations, resulting in zero regulatory violations over one year
- Conducted meticulous order verification, reviewing medication dosages, interactions, and potential side effects
- Demonstrated expertise in intravenous solution compounding, including the rigorous final verification of Total Parenteral Nutrition (TPN) orders, upholding a 99.8% accuracy rate, establishing optimal patient nutrition and treatment
- Implemented a pharmacy-led initiative for vancomycin dosing and monitoring, achieving a 30% increase in optimal therapeutic levels, enhancing patient care impact
Education
Doctor of Pharmacy -
Northeastern University
Boston, MA01.2022
Bachelor of Science - Pharmacy Studies
Northeastern University
Boston, MA01.2021
Skills
- IV Therapy Expertise
- Infusion pump operation
- Compounding Oversight
- Drug Therapy Optimization
- Medication Order Verification
- Healthcare Collaboration
- Team Leadership
- Patient Education and Counseling
- Immunoglobulin Therapy
- Electronic Medical Records (EPIC)
Certification
- Licensed Pharmacist, MA
- Pharmacy-Based Immunization Delivery
Timeline
Home Infusion Pharmacist
Coram CVS Specialty
09.2023 - Current
Hospital Pharmacist
Mount Auburn Hospital
10.2022 - 09.2023
Bachelor of Science - Pharmacy Studies
Northeastern University
Doctor of Pharmacy -
Northeastern University
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