Christopher Sialatis
Haverhill
Summary
Organized and dedicated professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Service Manager
Riverside Cycle
03.2021 - Current
- Met with customers to discuss service needs and offer available solutions.
- Resolved customer complaints in professional and timely manner.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Developed and maintained positive relationships with customers to build rapport and trust.
Administrative Assistant, Remote
Rackico Trial Services
10.2022 - 09.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Produce Team Member
Whole Foods Market
07.2016 - 03.2021
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Boosted sales through attractive displays, creative cross-merchandising, and strategic placement of promotional materials.
- Conducted regular inventory checks for accurate stock control and ordering purposes.
Education
Bachelor of Science - Nutritional Sciences
Merrimack College
North Andover, MA05.2021
Skills
- Team leadership
- Multitasking and organization
- Problem-solving
- Reliable and responsible
- Customer service management
- Conflict resolution
- Goal oriented
- Documentation and reporting
- Office administration
- Operational efficiency
Timeline
Administrative Assistant, Remote
Rackico Trial Services
10.2022 - 09.2024
Service Manager
Riverside Cycle
03.2021 - Current
Produce Team Member
Whole Foods Market
07.2016 - 03.2021
Bachelor of Science - Nutritional Sciences
Merrimack College
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