Christie M. Hawkes
Leominster
Summary
Professional counselor equipped to guide students through challenges and foster personal growth. Strong background in providing emotional support, conflict resolution, and developing coping strategies. Proven ability to collaborate effectively within team to achieve impactful results. Adaptable and dependable with focus on active listening, empathy, and problem-solving skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Adjustment Counselor
Fitchburg Public Schools
08.2022 - Current
- Provide social/emotional support to students in grades 6-8. Individual as well as group sessions with students. Address social/emotional/academic/relationship/family concerns. Coordinate care with outside providers. Collaborate with the clinical team to support students. Conduct crisis screenings. Communicate with DCF, Juvenile Probation officers, outpatient therapists and families to best support students. Deliver social/emotional lessons to students in grades 6-8. Mediation/conflict resolution between students, faculty and staff. Work with the administration team to best support students and families.
Specialty Court Coordinator
Lowell District Court
Lowell, MA
06.2020 - 08.2022
- Assist in coordination of care, including but not limited to community mental health and substance abuse services. Work closely with probation officers and social workers to develop individualized care plans. Facilitate community relations with a variety of stakeholders including mental health and substance treatment facilities, outpatient mental health providers, employers, police, and community agencies. Evaluate data related to retention. Ability to work collaboratively with diverse populations to remove barriers to care.
Associate Probation Officer
Lowell District Court
Lowell, MA
03.2018 - 06.2020
- Assist in the performance of courthouse and courtroom duties, including record keeping, documentation of court dispositions and court orders. Supervise caseload of probationers for compliance. Review and sign conditions of probation. Assist with verification of compliance with orders of the court, perform referrals to specific court ordered programs, perform collateral contact with community based programs and agencies. Maintain accurate and up-to-date case records. Maintain electronic documentation. Collaborative member of the Mental Health Court Session by assisting the team in the development of criteria for individuals to enter the session. Provide weekly assistance to the mental health clinician by organizing and retrieving up to date information related to each participant. Communicate effectively with individuals and assist in problem solving, crisis management and connecting with community resources.
Clinical Intake Coordinator
Tara Vista Behavioral Health Center
Devens, MA
10.2016 - 03.2018
- Provide exceptional organization and maintenance of daily operations of a 108-bed psychiatric hospital. Evaluate and assess appropriateness of referrals to the inpatient and co-occurring psychiatric units. Coordinate insurance eligibility/authorizations and utilization review. Instrumental in the development of policies and procedures related to the admissions process. Foster relationships with referring agencies and providers. Create and maintain databases related to acceptance rates and trends of admissions.
Triage Desk Supervisor
Elliot Community Human Services
Lynn, MA
06.2014 - 10.2016
- Provide excellent organization and maintenance of daily operations of the emergency services team; dispatching clinicians to local emergency rooms, communities, police stations, schools, and private residences. Ensure client care through coordination with insurance providers, hospitals, and community based organizations and constant communication with clinicians. Issue SEC 12's; facilitate a calm, efficient atmosphere to help curb the intensity of evaluations.
Mobile Crisis Clinician
Elliot Community Human Services
Lynn, MA
05.2008 - 10.2016
- Assess patient safety and provide short-term clinical intervention. Determine services needed and make appropriate referrals, giving strong consideration to client preferences; as indicated for crisis management as well as resolution.
Education
C.A.G.S. - Mental Health Counseling
Cambridge College
Cambridge, MA01-2016
Master of Science - Psychology
Walden University
Minneapolis, MN01-2007
Bachelor of Science - Human Services
Fitchburg
Fitchburg, MA01-2000
Skills
- Case management proficiency
- Student/Family advocacy
- Adolescent counseling
- Mental health support
- Building rapport
- Crisis intervention techniques
- Behavior monitoring
- Crisis response
Certification
- Massachusetts Licensure: LMHC 13052
- Licensed School Adjustment Counselor: DESE #: 536862
Timeline
Adjustment Counselor
Fitchburg Public Schools
08.2022 - Current
Specialty Court Coordinator
Lowell District Court
06.2020 - 08.2022
Associate Probation Officer
Lowell District Court
03.2018 - 06.2020
Clinical Intake Coordinator
Tara Vista Behavioral Health Center
10.2016 - 03.2018
Triage Desk Supervisor
Elliot Community Human Services
06.2014 - 10.2016
Mobile Crisis Clinician
Elliot Community Human Services
05.2008 - 10.2016
Master of Science - Psychology
Walden University
Bachelor of Science - Human Services
Fitchburg
C.A.G.S. - Mental Health Counseling
Cambridge College