Christina Ciampa
East Sandwich
Summary
Competitive Healthcare Sales Representative and Business Development Manger with expertise in home healthcare and medical programs. Strong industry knowledge and excellent client presentation skills. Passionate about driving revenue and territory growth with a contagiously positive attitude.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Representative- Home Care Consultant
Caring People Home Health Care Agency
2023.03 - Current
- Established and maintained accounts including major Boston hospitals and healthcare systems.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Business Development and Sales Manager
TLC Private Home Care
2021.12 - 2023.03
- Proactively managed client correspondence and recorded tracking and communications.
- Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
- Worked with medical teams on smooth implementation and operation of new products.
- Supplied hospitals and physicians with in-depth information on home health care and medical programs
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Patient Care Taker
TLC Private Home Care
2019.01 - 2021.01
- Used principles of growth and development to provide age-specific treatment and care.
- Liaised with key accounts to deliver targeted administrative household support.
- Transported clients to and from medical appointments with safety and efficiency.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Waitress
Bobby Byrne's Restaurant & Pub
2017.03 - 2019.02
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Increased sales significantly by upselling higher-end products to customers.
Education
Health Sciences
University of Rhode Island
Kingston, RIHigh School Diploma -
Sandwich High School
East Sandwich, MA06.2016
Skills
- Excellent Communication
- Territory Development
- Organization and Time Management
- Self-Motivated
- Data Entry
- Product Presentation
- Excellent Communication
- Building Client Relationships
- MS Office
- CRM Software Management
Affiliations
Ambassador for Cape Cod Canal Regional Chamber
Certification
American Red Cross CPR/AED Certified
Mental Health First Aid Certified
Languages
Spanish
Timeline
Sales Representative- Home Care Consultant
Caring People Home Health Care Agency
2023.03 - Current
Business Development and Sales Manager
TLC Private Home Care
2021.12 - 2023.03
Patient Care Taker
TLC Private Home Care
2019.01 - 2021.01
Waitress
Bobby Byrne's Restaurant & Pub
2017.03 - 2019.02
Health Sciences
University of Rhode Island
High School Diploma -
Sandwich High School
American Red Cross CPR/AED Certified
Mental Health First Aid Certified
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