Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Michelle Delgado

Boston

Summary

Dynamic and dedicated professional with extensive experience in customer service at Saloniki Greek. Proven ability to enhance guest experiences through effective communication and teamwork. Bilingual in English and Spanish, skilled in team supervision and training, ensuring operational excellence and customer satisfaction. Recognized for resolving issues promptly and maintaining a welcoming atmosphere.

Overview

5
5
years of professional experience

Work History

Front of House Staff Member

Saloniki Greek
02.2025 - Current
  • Provided exceptional customer service, ensuring a welcoming atmosphere for guests.
  • Assisted in managing reservations and seating arrangements during peak hours.
  • Maintained cleanliness and organization of front-of-house areas to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy.

Crew Member

Dunkin' Donuts
02.2023 - 01.2025
  • Prepared and served food and beverages following established recipes and quality standards.
  • Operated point-of-sale system efficiently, ensuring accurate transactions and customer satisfaction.
  • Maintained cleanliness of work area, adhering to health and safety regulations.
  • Assisted in training new team members on service protocols and operational procedures.

Shift Leader

Cold Stone Creamy
04.2021 - 02.2023
  • Supervised team members to ensure smooth daily operations and customer satisfaction.
  • Trained new employees on company standards and operational procedures.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

High School Diploma -

Margarita Muniz Academy
20 Child St Jamaica Plain, MA 02130 United States
08.2021

Skills

  • Communication skills
  • Teamwork and collaboration
  • Bilingual English and Spanish
  • Patient and supportive
  • Customer service
  • Team supervision

Timeline

Front of House Staff Member

Saloniki Greek
02.2025 - Current

Crew Member

Dunkin' Donuts
02.2023 - 01.2025

Shift Leader

Cold Stone Creamy
04.2021 - 02.2023

High School Diploma -

Margarita Muniz Academy

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Christina Michelle Delgado