Christina Minnifield
Quincy
Summary
Administrative professional with proven ability to streamline office functions and support executive teams. Proficient in managing schedules, coordinating meetings, and handling correspondence. Dependable team player with focus on achieving results and adapting to changing needs.
Overview
12
12
years of professional experience
Work History
Administrative Coordinator
Tufts Medicine
11.2022 - Current
- Oversee five clinics and Cardiology providers.
- Managed calendars, scheduled appointments, and coordinated for general Cardiology providers.
- Answered phone calls and responded to inquiries from patients, nurses and other external hospital request.
- Enhanced communication between departments with timely and accurate preparation of reports and conferences.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
Front Desk Office Assistant
Tufts Medical Center
02.2022 - 11.2022
- Greeted visitors and patients upon arrival, offered assistance, and answered questions.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Scheduled patient follow-up appointments for providers.
Patient Access Coordinator
South Shore Hospital Emergency Room
11.2018 - 01.2022
- Greeted and assisted patients with check-in procedures.
- Ensured compliance with regulatory requirements by maintaining accurate records of all financial transactions related to patient accounts.
- Maintained strict adherence to HIPAA regulations while managing confidential patient information throughout various stages of care.
- Enhanced communication between departments by regularly updating patient information and coordinating schedules.
- Provided excellent customer service to patients and medical staff.
Front Office Assistant
Gentle Dental
01.2013 - 10.2018
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
- Reduced wait times for visitors by implementing more efficient check-in process.
Education
Medical Administrative Assisting Diploma - Medical Administrative Assisting
Everest Institute
Brighton, Ma09.2011
High School Diploma - General Studies
Odyssey High School
Boston, Ma06.2010
Skills
- Epic Software
- ECW Software
- Soarian Software
- RCO Software
- EED Certified
- Data entry
- Calendars management
- Scheduling and calendar management
- Microsoft Access
- Zoom meetings
- Meeting coordination
- Verbal and written communication
Timeline
Administrative Coordinator
Tufts Medicine
11.2022 - Current
Front Desk Office Assistant
Tufts Medical Center
02.2022 - 11.2022
Patient Access Coordinator
South Shore Hospital Emergency Room
11.2018 - 01.2022
Front Office Assistant
Gentle Dental
01.2013 - 10.2018
Medical Administrative Assisting Diploma - Medical Administrative Assisting
Everest Institute
High School Diploma - General Studies
Odyssey High School
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