Christine Hubbard
North Quincy
Summary
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Director of Conference Planning
FLIK Hospitality
11.2022 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Fostered culture of innovation, encouraging development of cutting-edge solutions.
General Manager
Sodexo at Colleges of the Fenway
06.2021 - 11.2022
- Oversaw 5 retail operations, as well as assisting with oversight of the Unit Marketing Specialist and Catering Manager, and support of dining location on sister campus within the consortium
- 1 Large Dining Hall (MV ~$30k/wk)
- 1 Convenience Store (MV ~ $65k/wk)
- 3 Small Café/Retail Locations (MV ~$40k/wk)
- Managed, through managers, scheduling, payroll, and inventory functions
- Managed the hiring and constructive counseling process, per CBA guidelines
- Helped establish and manage cash control systems
- Ensure that all HACCP systems are followed according to Sodexo standards
- Helped establish training protocols
- Managed dining program to company, client and customer expectations by ensuring high quality menus, innovative events, and managing kitchen sanitation standards
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction. (50+ union employees, 2 managers, 1 executive chef, and 3 supervisors on 2 campuses)
Catering Manager
Sodexo at Bridgewater State University
10.2017 - 08.2021
- Manage 5 union employees + 1 supervisor
- Manage Catertrax website and Flavours Catering menu
- Support clients and customers in event planning and event execution
- Work closely with chefs to plan and execute menus according to customer request
- Support resident and retail operations with 3500+ boarders
- Support marketing and events for both Resident Dining and Retail programs
- Ensure that daily and larger Catering events meet the standards set by our clients and customers
- Manage all scheduling, support payroll and inventory functions
- Ensure that all HACCP systems are followed according to Sodexo standards
Retail Operations Manager
Sodexo at Bridgewater State University
08.2019 - 06.2021
- Managed 100+ union employees, 3 managers, 1 executive chef, and 5 supervisors
- Oversaw all retail operations, as well as assisting with oversight of the Unit Marketing Coordinator and Catering Manager
- Managed, through managers, scheduling, payroll, and inventory functions
- Managed the hiring and constructive counseling process, per CBA guidelines
- Helped establish and manage cash control systems
- Successfully planned and executed the opening of an additional location in the Athletic Center
- Ensure that all HACCP systems are followed according to Sodexo standards
General Manager
Sodexo at CHA Everett Hospital
11.2016 - 10.2017
- Manage 25+ employees, 2 managers, and 1 Registered Dietitian
- Oversee retail operations with avg $7k in sales per week
- Manage marketing for Retail programs
- Ensure that daily Retail and Patient Dining Meals meet the standards set by our clients and customers
- Manage scheduling, payroll, and inventory functions
- Oversee ordering, menus, and cost controls for patient services and retail locations using The Market Connection, Sodexo Menu Graphics, Sodexo Food Management System, and the Purchase Awareness Monitor
- Manage all cash control and all information entered into UFS
- Input weekly and period end information into OMD
- Ensure that all HACCP systems are followed per Sodexo standards
Education
Diploma -
Cardinal Spellman High School
Brockton, MA05.2005
Associate's - Baking & Pastry Arts
Sandhills Community College
Pinehurst, NC05.2007
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Creativity and innovation
- Project coordination
- Customer service
- Microsoft Office Suite
- Salesforce (Delphi)
- Event Management Software (EMS)
Certification
- ServSafe
- MA Allergen Awareness
- OSHA 10-hour
Timeline
Director of Conference Planning
FLIK Hospitality
11.2022 - Current
General Manager
Sodexo at Colleges of the Fenway
06.2021 - 11.2022
Retail Operations Manager
Sodexo at Bridgewater State University
08.2019 - 06.2021
Catering Manager
Sodexo at Bridgewater State University
10.2017 - 08.2021
General Manager
Sodexo at CHA Everett Hospital
11.2016 - 10.2017
Associate's - Baking & Pastry Arts
Sandhills Community College
Diploma -
Cardinal Spellman High School
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