Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Christine Russell

Shrewsbury

Summary

Dynamic Operations Manager with a proven track record at Sunbelt Rentals, excelling in team leadership and inventory management. Championed safety protocols, significantly reducing workplace accidents while enhancing customer satisfaction through process improvements. Adept at problem-solving and maintaining compliance, driving operational efficiency and quality assurance in fast-paced environments.

Overview

23
23
years of professional experience

Work History

Operations Manager

Sunbelt Rentals
11.2002 - Current
  • Assisted in daily operations to ensure smooth workflow and efficiency.
  • Learned safety protocols for operational tasks.
  • Supported team members in executing routine procedures effectively.
  • Adapted quickly to new processes and system requirements.
  • Collaborated with teams to maintain a safe and organized work environment.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reported issues to higher management with great detail.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Led initiatives to enhance customer satisfaction through process improvements.
  • Managed inventory systems, ensuring accurate tracking and timely replenishment of supplies.
  • Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
  • Improved communication within the team through regular meetings, updates, and open channels of communication.
  • Facilitated smooth transitions during periods of change by providing guidance and support to staff members affected by organizational restructuring or policy updates.
  • Maintained a safe work environment by prioritizing employee health and safety in all decision-making processes.
  • Collaborated with cross-functional teams to identify areas of improvement and implement solutions for optimal performance.
  • Improved product quality by overseeing strict quality control procedures.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Education

Certification - Medical Assisting

Qunisigamond Community College
Worcester
05-1997

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Decision-making
  • Inventory management
  • Project management
  • Maintaining compliance
  • Client relationships
  • Industry knowledge
  • Adaptability and resilience
  • Quality assurance controls
  • Safety compliance
  • Purchasing and procurement
  • Cost control

Accomplishments

  • Safety Coordinator
  • Increased shop utilization by 30%
  • CPR Certified
  • Certified in Rigging Gear Inspection


Timeline

Operations Manager

Sunbelt Rentals
11.2002 - Current

Certification - Medical Assisting

Qunisigamond Community College
Christine Russell