Christopher Avila
Medford
Summary
Dedicated professional adept at recovering cars, vans and trucks and safely towing to destination. Proficient in working with roadside assistance programs, businesses, private customers and police departments.
Effective at working in any weather condition or with any type of scenario to tow vehicles. Experienced with different types of vehicles. Current state license.
Hardworking and observant professional with experience operating and maintaining equipment. Dedicated to moving materials to meet challenging demands and promote team productivity. .
Reliable Tow Truck Operator with broad experience in towing and recovery services. Skilled in safely loading and unloading vehicles, performing minor roadside repairs and maintaining towing equipment. Strong communication skills complement technical knowledge and contribute to providing high-quality customer service. Previous roles have emphasized safety, efficiency, and a proactive approach to problem-solving.
Overview
1
1
year of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
Light/heavy duty tow truck operator
Mals night and day towing
Lexington
03.2025 - Current
- Operated tow truck safely to assist stranded vehicles.
- Responded promptly to emergency calls for roadside assistance.
- Utilized winching equipment to recover vehicles from difficult locations.
- Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
- Loaded vehicles onto flatbeds or dollies in accordance with safety procedures.
- Operated light-duty wreckers to transport motor vehicles including cars, vans, trucks and buses.
- Tied and secured loads to prevent shifting or damage to items.
- Cleaned the interior and exterior of the tow truck regularly in order to maintain a professional appearance.
- Provided reliable customer service while ensuring that all jobs were completed safely and efficiently.
- Assisted customers with jumpstarts, tire changes, fuel delivery, lockouts and winch outs.
- Reported any mechanical issues with the tow truck immediately upon noticing them.
- Ensured all necessary paperwork was filled out accurately prior to transportation of vehicle.
- Conducted regular vehicle and equipment inspections to maintain safety and comply with laws.
- Attended required training courses related to proper use of tools and equipment used in tow truck operations.
- Followed detailed instructions from employers and clients in order to complete assigned tasks correctly.
Light duty tow truck operator
CMT Towing
Woburn
09.2024 - 03.2025
- Operated tow trucks efficiently to respond to roadside assistance calls.
- Maintained equipment and performed regular inspections for safety compliance.
- Assisted customers with vehicle recovery and provided reliable service during emergencies.
- Coordinated with dispatch to prioritize towing requests and optimize routes.
- Loaded vehicles onto flatbeds or dollies in accordance with safety procedures.
- Operated light-duty wreckers to transport motor vehicles including cars, vans, trucks and buses.
- Tied and secured loads to prevent shifting or damage to items.
- Inspected tow truck and related equipment for safety and operational efficiency.
- Assisted customers with jumpstarts, tire changes, fuel delivery, lockouts and winch outs.
- Cleaned the interior and exterior of the tow truck regularly in order to maintain a professional appearance.
- Reported any mechanical issues with the tow truck immediately upon noticing them.
- Provided reliable customer service while ensuring that all jobs were completed safely and efficiently.
- Ensured all necessary paperwork was filled out accurately prior to transportation of vehicle.
- Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
- Provided roadside assistance such as jump starts, tire changes, fuel delivery and lockout services.
Education
Towing Light Duty For The State Of Massachusetts - Light Duty Towing Certification
Ted’s Towing
05.2025 - 05.2025
Medford Vocational Technical High School
Medford, MASkills
- Vehicle recovery
- Equipment maintenance
- Roadside assistance
- Safety inspections
- Problem solving
- Attention to detail
- Relationship building
- Turbocharger systems
- Brakes and tires
- Preventive Maintenance
- Troubleshooting & diagnosis
- Hydraulic maintenance
- Load securing
- Problem resolution
- Customer service
- Winching operations
- Engine repairs
- Heavy equipment repair
- Brake systems
- Drive train components
- Hydraulic systems
Certification
- Class A CDL
- Certified to tow light duty for the state of Massachusetts
- Certified to tow electric cars
Timeline
Towing Light Duty For The State Of Massachusetts - Light Duty Towing Certification
Ted’s Towing
05.2025 - 05.2025
Light/heavy duty tow truck operator
Mals night and day towing
03.2025 - Current
Light duty tow truck operator
CMT Towing
09.2024 - 03.2025
Medford Vocational Technical High School