Christopher Bo
Somerville
Summary
Dedicated and reliable professional consistently demonstrating a strong work ethic and commitment to delivering exceptional results. Punctuality is a hallmark of my approach, ensuring I am always prepared and ready to contribute effectively. Excellent interpersonal skills foster positive relationships with colleagues and thrive in collaborative environments. Possessing a natural aptitude for learning, enabling quick grasp of new concepts and adaptability to evolving situations.
Overview
16
16
years of professional experience
Work History
Jr Building Custodian
City of Somerville
11.2021 - Current
- Boosted occupant satisfaction rates with prompt response times on reported issues or concerns related to building upkeep or safety hazards.
- Reduced repair expenses by conducting routine inspections and addressing minor issues proactively.
- Streamlined maintenance requests by effectively communicating with management regarding necessary repairs or improvements.
- Performed seasonal landscape maintenance tasks such as snow removal or leaf collection to maintain an attractive outdoor appearance for the building.
- Assisted in inventory management for cleaning supplies, tools, and equipment to ensure availability when needed.
- Increased overall efficiency within the facilities department by cross-training in various duties like minor plumbing or electrical fixes.
- Managed waste disposal efficiently, ensuring proper recycling practices and minimizing environmental impact.
- Maintained secure premises by monitoring entry points, checking for unauthorized access, and promptly reporting any suspicious activities.
- Improved safety standards by promptly responding to emergency situations and maintaining a well-stocked supply of safety equipment.
- Reduced energy consumption with responsible usage of lighting, heating, ventilation systems during off-hours or low-occupancy periods.
- Prevented pest infestations by promptly addressing any signs of activity and coordinating with pest control professionals when necessary.
- Maintained an organized custodial workspace, enabling efficient access to necessary tools and supplies while minimizing clutter.
- Contributed to a positive work environment by providing excellent customer service to building occupants and visitors.
- Supported event setup and breakdown processes, enabling smooth transitions between functions held in the facility.
Owner
Kings Of Vapes
11.2015 - 09.2019
- Developed business and marketing plans and prepared monthly financial reports.
- Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
- Managed financial functions such as operations budgeting, sales, orders, and book keeping.
- Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
- Monitored current trends and attended tradeshows to view and purchase Vape products to be sold at the store.
- Maintained functional and neat building areas to meet all business needs and deliver professional appeal to customers.
- Kept up-to-date on all regulatory changes affecting business operations.
- Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
Ramp Agent
JetBlue Airways
01.2012 - 11.2015
- Operated conveyor belts, push-back tractors, and aircraft tugs daily.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
- Collected, sorted and checked baggage tags against flight lists.
- Coordinated day-to-day schedules, tasks and positions for ground crew.
- Loaded and unloaded aircraft cargo, passenger baggage and freight.
- Protected customers' baggage from loss, theft and damage.
- Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
General Manager
Uhaul & Storage
06.2009 - 01.2012
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
- Encouraged, trained and disciplined employees to maximize performance.
- Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit.
- Motivated and led team members to work together to achieve targets.
Education
High School Diploma -
Somerville High School
Somerville, MA5 2005
Certificate - Electrical
Rets Technical
Charlestown, MA2006
Skills
- Sales planning and implementation
- Cost analysis and savings
- Computer-savvy
- Vendor relationships
- Credit card payment processing
- Retail sales customer service
- Business development understanding
- Inventory control
- Customer relations
- Sales expertise
- In-store support
- Stockroom procedures
Education and Training
Charlestown, MA,Somerville, MA
Timeline
Jr Building Custodian
City of Somerville
11.2021 - Current
Owner
Kings Of Vapes
11.2015 - 09.2019
Ramp Agent
JetBlue Airways
01.2012 - 11.2015
General Manager
Uhaul & Storage
06.2009 - 01.2012
High School Diploma -
Somerville High School
Certificate - Electrical
Rets Technical
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