Christopher Coleman
Arlington
Summary
Dynamic Account Manager with a proven track record at Oracle NetSuite, achieving 90% quota attainment and driving a 25% revenue increase through strategic upselling. Skilled in ROI presentations and effective communication, I excel at building relationships with C-level executives to identify growth opportunities and optimize account strategies.
Overview
7
7
years of professional experience
Work History
Account Manager – Mid-Market
Oracle NetSuite
Burlington
01.2024 - Current
- Manage 30 mid-market accounts generating $5M–$10M in annual revenue, supporting clients with 100–400 employees.
- Achieved 90% quota attainment in first year, managing renewals, upsells, and cross-sell opportunities.
- Drove successful upsell/cross-sell campaigns within existing accounts, increasing average account revenue by 25%.
- Partnered with solution consultants and cross-functional teams to deliver customized demos and strategic recommendations, accelerating executive buy-in and deal cycles.
- Build multi-threaded relationships across finance and operations teams, aligning with C-level executives on annual initiatives tied to NetSuite ERP solutions.
- Analyzed account performance and trends to identify growth opportunities, optimize account strategies, and reduce churn risk.
Account Executive II
SmartBear
Somerville
08.2023 - 01.2024
- Delivered ROI-focused presentations to C-level executives, securing long-term strategic partnerships.
- Managed 25 enterprise accounts, exceeding performance goals through multi-threaded engagement.
- Sold product suites across multiple departments, aligning solutions with executive-led initiatives.
Account Executive
SmartBear
Somerville
03.2022 - 08.2023
- Exceeded sales targets, closing $800K+ in first 7 months.
- Built $1M+ pipeline via cold-calling, referrals, and canvassing.
- Negotiated contracts and expanded account value by cross-selling solutions.
Account Executive → Strategic Account Executive
Certified Labs
Dallas
10.2018 - 03.2022
- Drove $2.5M+ in sales while opening 310+ net-new accounts across SMB and enterprise segments.
- Delivered tailored product demonstrations and solutions virtually and in person.
- Progressed through multiple roles with increasing responsibility and consistent quota attainment.
Education
Bachelor of Science - Building Construction Technology
University of Massachusetts Amherst
Amherst, MA05.2018
Skills
- Account management
- Customer relationship management
- ROI presentations
- Strategic negotiations
- Sales forecasting
- Effective communication
- Problem solving
Timeline
Account Manager – Mid-Market
Oracle NetSuite
01.2024 - Current
Account Executive II
SmartBear
08.2023 - 01.2024
Account Executive
SmartBear
03.2022 - 08.2023
Account Executive → Strategic Account Executive
Certified Labs
10.2018 - 03.2022
Bachelor of Science - Building Construction Technology
University of Massachusetts Amherst