Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Donovan

North Andover,MA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

39
39
years of professional experience

Work History

Transportation Security Officer

Department Of Homeland Security, TSA
12.2010 - 12.2023
  • Maintained efficient flow of travelers through checkpoints by promptly and effectively performing necessary security procedures.
  • Assisted in reducing wait times for passengers by executing swift and accurate security checks.
  • Collaborated with team members to ensure secure environment for all travelers and airport personnel.
  • Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
  • Prevented unauthorized access to restricted areas by verifying identification credentials and maintaining vigilant surveillance.
  • Supported law enforcement agencies during investigations involving airport security incidents or breaches.
  • Completed detailed reports documenting incidents, suspicious activities, or violations within transportation facility.
  • Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
  • Responded to emergency situations with professionalism and efficiency, ensuring safety of passengers and staff.

Lead Sports Flooring Installer

Sport Court
04.2004 - 12.2010
  • Improved flooring installation quality by using precision tools and techniques.
  • Enhanced customer satisfaction by providing professional and timely flooring installation services.
  • Completed complex flooring projects within given deadlines, ensuring client satisfaction and repeat business.
  • Collaborated with up to 12 team members to efficiently complete large-scale commercial flooring installations.
  • Installed various types of flooring materials, including hardwood, laminate, tile, and carpet for diverse clientele.
  • Reduced material wastage by accurately measuring and cutting flooring materials according to project specifications.
  • Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
  • Performed thorough inspections of sub-floors before installing new materials, identifying potential issues and addressing them proactively.
  • Provided exceptional customer service by addressing client concerns promptly and professionally throughout installation process.
  • Increased referral business through satisfied customers who appreciated attention to detail and quality workmanship in their flooring installations.
  • Adhered to industry safety standards during every project, minimizing workplace accidents and injuries among colleagues.
  • Continuously updated knowledge on current trends in industry, applying innovative techniques and technologies when applicable for better results in each project undertaken.

Senior Warehouse Lead

AGFA Corp
12.1984 - 05.2004
  • Improved warehouse efficiency by implementing new inventory management systems and organizational strategies.
  • Streamlined order processing for faster turnaround times and increased customer satisfaction.
  • Reduced product damage during storage and transportation by enforcing proper handling techniques and safety protocols.
  • Enhanced employee productivity with comprehensive training programs and performance evaluations.
  • Ensured timely order fulfillment by closely monitoring shipping schedules and coordinating with carriers maintained 99.98% shipping accuracy
  • Maintained safe working environment, conducting regular safety audits and addressing potential hazards promptly.
  • Managed team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Increased accuracy to 99.9% in inventory tracking through meticulous record-keeping and routine audits.

Education

Associate of Arts - Business Management

Northern Essex Community College
Haverhill, MA

Skills

  • Behavioral observations
  • Security station experience
  • Hazardous items knowledge
  • Threat Management
  • Incident Reporting
  • Customer relations skills
  • Procedure Implementation
  • Integrity and Honesty
  • Policy Enforcement
  • Stress Tolerance
  • Surveillance monitoring
  • Body scanner operation
  • Warehouse functions
  • Shipping and receiving
  • Materials transportation
  • Product Packaging
  • Supervisory Experience
  • Performance Improvement
  • Order Picking
  • Warehouse Operations
  • Records Updating
  • Order Fulfillment

Timeline

Transportation Security Officer

Department Of Homeland Security, TSA
12.2010 - 12.2023

Lead Sports Flooring Installer

Sport Court
04.2004 - 12.2010

Senior Warehouse Lead

AGFA Corp
12.1984 - 05.2004

Associate of Arts - Business Management

Northern Essex Community College
Christopher Donovan