Christopher Donovan
North Andover,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
39
39
years of professional experience
Work History
Transportation Security Officer
Department Of Homeland Security, TSA
12.2010 - 12.2023
- Maintained efficient flow of travelers through checkpoints by promptly and effectively performing necessary security procedures.
- Assisted in reducing wait times for passengers by executing swift and accurate security checks.
- Collaborated with team members to ensure secure environment for all travelers and airport personnel.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Prevented unauthorized access to restricted areas by verifying identification credentials and maintaining vigilant surveillance.
- Supported law enforcement agencies during investigations involving airport security incidents or breaches.
- Completed detailed reports documenting incidents, suspicious activities, or violations within transportation facility.
- Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
- Responded to emergency situations with professionalism and efficiency, ensuring safety of passengers and staff.
Lead Sports Flooring Installer
Sport Court
04.2004 - 12.2010
- Improved flooring installation quality by using precision tools and techniques.
- Enhanced customer satisfaction by providing professional and timely flooring installation services.
- Completed complex flooring projects within given deadlines, ensuring client satisfaction and repeat business.
- Collaborated with up to 12 team members to efficiently complete large-scale commercial flooring installations.
- Installed various types of flooring materials, including hardwood, laminate, tile, and carpet for diverse clientele.
- Reduced material wastage by accurately measuring and cutting flooring materials according to project specifications.
- Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
- Performed thorough inspections of sub-floors before installing new materials, identifying potential issues and addressing them proactively.
- Provided exceptional customer service by addressing client concerns promptly and professionally throughout installation process.
- Increased referral business through satisfied customers who appreciated attention to detail and quality workmanship in their flooring installations.
- Adhered to industry safety standards during every project, minimizing workplace accidents and injuries among colleagues.
- Continuously updated knowledge on current trends in industry, applying innovative techniques and technologies when applicable for better results in each project undertaken.
Senior Warehouse Lead
AGFA Corp
12.1984 - 05.2004
- Improved warehouse efficiency by implementing new inventory management systems and organizational strategies.
- Streamlined order processing for faster turnaround times and increased customer satisfaction.
- Reduced product damage during storage and transportation by enforcing proper handling techniques and safety protocols.
- Enhanced employee productivity with comprehensive training programs and performance evaluations.
- Ensured timely order fulfillment by closely monitoring shipping schedules and coordinating with carriers maintained 99.98% shipping accuracy
- Maintained safe working environment, conducting regular safety audits and addressing potential hazards promptly.
- Managed team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Increased accuracy to 99.9% in inventory tracking through meticulous record-keeping and routine audits.
Education
Associate of Arts - Business Management
Northern Essex Community College
Haverhill, MASkills
- Behavioral observations
- Security station experience
- Hazardous items knowledge
- Threat Management
- Incident Reporting
- Customer relations skills
- Procedure Implementation
- Integrity and Honesty
- Policy Enforcement
- Stress Tolerance
- Surveillance monitoring
- Body scanner operation
- Warehouse functions
- Shipping and receiving
- Materials transportation
- Product Packaging
- Supervisory Experience
- Performance Improvement
- Order Picking
- Warehouse Operations
- Records Updating
- Order Fulfillment
Timeline
Transportation Security Officer
Department Of Homeland Security, TSA
12.2010 - 12.2023
Lead Sports Flooring Installer
Sport Court
04.2004 - 12.2010
Senior Warehouse Lead
AGFA Corp
12.1984 - 05.2004
Associate of Arts - Business Management
Northern Essex Community College
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