Christopher Kostka
East Taunton
Summary
Dedicated and professional individual with a strong focus on customer service, meticulous attention to detail, effective time management, trend tracking, problem-solving, and the ability to develop successful solutions. Adept at both verbal and written communication, with a proven track record of fostering positive relationships and surpassing goals. Expertise in men's custom suiting, nonprofit organizations, event planning, and volunteer management.
Overview
7
7
years of professional experience
Work History
Salesperson
Plaza Kia
10.2024 - 02.2025
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Sales Associate
Rhone
11.2023 - 10.2024
- Helped customers navigate store, complete sales and process returns
- Adapted to changing priorities and unexpected situations with calm demeanor
- Trained new hires on company procedures, product knowledge, and customer service expectations
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Membership Advisor
Equinox
06.2021 - 09.2023
- Implemented techniques for achieving or exceeding individual sales goals by 30%, renewals and ancillary service goals by pre-planning the month with strategic outreach, in-club lead generation and securing member referrals
- Display, and have knowledge of and participate in all the club's services, programs, and products
- Delegate & host events and workshops for in-club lead generation
Front Desk Associate
Equinox
05.2021 - 06.2021
- Provide the highest level of customer service to members, prospective members, and guests
- Aid other departments with other related tasks
- Resolved guest complaints and inquiries in courteous manner
Operations Manager
TKP
01.2020 - 03.2020
- Administrative/Technical support & management, general office duties
- Worked with clients to ensure spaces were organized and outfitted to their specific needs
- Focused on food and beverage service, stocking & sanitation
- Planned layouts for optimum workflows and business results
- Prepared team schedules with focus on maintaining optimal employee coverage for business needs
Senior Style Guide/Sales Specialist
ONWARD KASHIYAMA
10.2018 - 01.2020
- Worked closely with customers to determine their needs, answer their questions about our products and recommend the right solutions
- Promptly resolve customer complaints, ensure maximum client satisfaction, call clients to confirm appointments and actively seek out new client relations
- Trained incoming managers for new stores across the U.S growing the company by 80%
Education Coordinator
JOANN Fabric and Crafts #2288
09.2017 - 10.2018
- Oversaw education programming coordination and implementation of learning events
- Developed and implemented educational programs for various age groups
- Drove continuous improvements by regularly monitoring student and instructor performance, and offering proactive solutions to diverse problems
Education
Massasoit Community College
Brockton, MA09.2017
New England Conservatory Voice and Opera
01.2013
Skills
- Effective Public Speaking
- Event Coordination
- Public Outreach Initiatives
- Versatile in Dynamic Environments
- Customer service
- Customer relationship building
- Project Oversight
- Innovative Problem Solving
Awards
- Official Community Service Award, 10/01/13, The City of Brockton, MA
- Citation of Appreciation for three (3) years of Restoring & preserving Ames Historic Cemetery, 09/26/20
Timeline
Salesperson
Plaza Kia
10.2024 - 02.2025
Sales Associate
Rhone
11.2023 - 10.2024
Membership Advisor
Equinox
06.2021 - 09.2023
Front Desk Associate
Equinox
05.2021 - 06.2021
Operations Manager
TKP
01.2020 - 03.2020
Senior Style Guide/Sales Specialist
ONWARD KASHIYAMA
10.2018 - 01.2020
Education Coordinator
JOANN Fabric and Crafts #2288
09.2017 - 10.2018
New England Conservatory Voice and Opera
Massasoit Community College
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