Christopher Neves
Chelsea,MA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse groups of individuals.
Overview
21
21
years of professional experience
Work History
Manager of Scholar Success
Phoenix Charter Academy
01.2024 - 10.2024
- Help students with their academic plans and goals weekly.
- Teach weekly advisory classes to students under caseload given.
- Manage a caseload of 25-30 students that may require counsel or help with any academic, personal, or professional issues.
- Organize engagements, meetings, and restorative conflict peace circles with Students
- Act as a liaison between families of students and the school to provide any extra services if needed.
- Kept in contact with adult supporters on how their child was behaving and performing at school.
Youth Worker
ROCA
08.2021 - 01.2024
- Built relationships and worked with community partners (police, probation officers, school administrators) within the communities Roca serves.
- Taught cohort classes in English and Spanish at local high schools helping high risk trauma youth using Cognitive Behavioral Therapy.
- Ensured accurate and timely entry of case notes.
- Engaged in peacemaking circles to resolve issues among participants.
Office Services Supervisor
Ricoh at Boston Financial Investment Management
06.2019 - 08.2021
- Developed and administered equipment maintenance and service protocols.
- Maintained an efficient workflow by holding personnel accountable for the quality and efficiency of their work.
- Managed all production workflow processes including job intake, finishing, quality check, packaging, shipping, billing, and customer support.
- Achieved customer satisfaction by finishing projects accurately and in a timely manner.
Office Services Supervisor – Legal Environment
Ricoh at Pierce Atwood
09.2017 - 06.2019
- Processed all incoming and outgoing mail.
- Managed the Copy Center and oversaw all functions required for the delivery and completion of all copy requests.
- Assisted Office Manager with implementing ways to improve efficiency of work flow in the office.
- Responsible for fully stocking the Copy Center with supplies.
Site Supervisor
Ricoh at Hill Holiday
09.2016 - 09.2017
- Acted as the liaison between Ricoh and Hill Holiday.
- Responsible for all the printing and copy machines on site.
- Focused on fixing hardware issues that users faced.
Field Service Representative
Ricoh USA
05.2015 - 09.2016
- Assisted in the coordinating of work assignments to meet specific deadlines.
- Responsible for the delivery and completion of all copy requests.
- Performed troubleshooting on all equipment used within the office.
Sales Associate
New Balance
11.2013 - 06.2015
- Resolved customer issues and answer questions about products and services.
- Assisted in arranging stock display and transfers to other stores.
- Updated customer database to keep them informed on new products.
Sales Associate
Niketown
07.2007 - 11.2013
- Responsible for overseeing the handling of the daily transactions in the footwear department.
- Assisted the visual team in displaying merchandise to enhance sales.
- Trained and mentored new employees in the field of Customer Service.
- Helped promoting Nike as a brand at different venues including schools and businesses.
Sales Associate
Olympia Sports
06.2004 - 07.2007
- Assisted customers in finding the appropriate footwear.
- Educated customers on products.
Teacher Assistant
Prospect Hill Academy Charter School
07.2003 - 07.2004
- Tutored students in Math and English.
- Graded tests and quizzes.
- Observed and identified the areas in which students needed more attention.
Education
Bachelor of Science - Sociology
Eastern Nazarene College
Quincy, MA05.2009
Skills
Conversational Cape Verdean Creole, Portuguese, and Spanish
Timeline
Manager of Scholar Success
Phoenix Charter Academy
01.2024 - 10.2024
Youth Worker
ROCA
08.2021 - 01.2024
Office Services Supervisor
Ricoh at Boston Financial Investment Management
06.2019 - 08.2021
Office Services Supervisor – Legal Environment
Ricoh at Pierce Atwood
09.2017 - 06.2019
Site Supervisor
Ricoh at Hill Holiday
09.2016 - 09.2017
Field Service Representative
Ricoh USA
05.2015 - 09.2016
Sales Associate
New Balance
11.2013 - 06.2015
Sales Associate
Niketown
07.2007 - 11.2013
Sales Associate
Olympia Sports
06.2004 - 07.2007
Teacher Assistant
Prospect Hill Academy Charter School
07.2003 - 07.2004
Bachelor of Science - Sociology
Eastern Nazarene College
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