Proficient Lead Engineer specializing in customer service and system reliability. Demonstrated ability to lead multidisciplinary teams and address escalated issues swiftly, ensuring continuous business operations.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Lead Engineer
CBRE
Cambridge
03.2024 - Current
Coordinated with multidisciplinary teams to resolve technical challenges during projects.
Developed and maintained a team of engineers to meet project deadlines.
Oversaw activities of contractors working within building and on job sites.
Responded to facility emergencies to correct issues quickly and maintain business operations.
Senior Engineer
Oxford Properties
Cambridge
09.2014 - 02.2024
Led engineering projects to enhance operational efficiency and system reliability.
Implemented best practices in engineering standards and procedures.
Collaborated with cross-functional teams to design innovative solutions for property management.
Completed projects successfully on time and within budget.
Resolved escalated customer issues in a timely manner.
Engineer
Equity Office Properties
Boston
11.2003 - 09.2014
Installed new HVAC units following safety protocols and manufacturer guidelines.
Repaired and modified heating, ventilating and air conditioning (HVAC) systems to improve efficiency.
Completed basic repairs such as changing belts, servicing fans and motors and cleaning coils, strainers and filters to optimize equipment performance.
Performed routine maintenance on heating and cooling systems.
Assisted customers with system troubleshooting and service inquiries.
Industrial and CNC Field Services Lead Engineer at Smartech Industrial Automation Services & SuppliesIndustrial and CNC Field Services Lead Engineer at Smartech Industrial Automation Services & Supplies