Christyanna Hayden
Haydenville
Summary
Dedicated lead BHT with expertise in supervision, crisis intervention, and training. Committed to ensuring compliance with health regulations while providing optimal care and emotional support to clients.
Overview
10
10
years of professional experience
Work History
Lead BHT
Regard Health Care
02.2024 - Current
- Supervised daily activities of behavioral health technicians and clients, fostering a supportive environment for optimal care.
- Monitored client behavior, reporting significant changes to healthcare team promptly.
- Facilitated crisis intervention to address immediate client needs.
- Provided emotional support to clients during challenging situations.
- Provided emotional support to clients during periods of distress or crisis.
- Trained new staff on facility protocols and best practices, improving onboarding experience and adherence to standards.
- Trained new employees on policies and procedures related to patient care.
- Oversaw shift assignments for behavioral health technicians, offering guidance and support during tasks.
- Ensured compliance with safety regulations and health standards across all activities.
- Ensured compliance with applicable laws and regulations governing the provision of behavioral healthcare services.
- Monitored patients' well-being and reported changes or unusual behavior to medical staff, ensuring timely interventions.
Kitchen Manager
Baked
Shelburne Falls
05.2016 - 07.2018
- Managed daily kitchen operations and ensured food safety compliance.
- Oversaw menu planning and recipe development for seasonal items.
- Enforced health regulations to maintain a safe cooking environment.
- Trained and supervised kitchen staff on food preparation techniques.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Implemented cleanliness standards for workstations and equipment.
- Developed and maintained kitchen schedules for staff assignments.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Coordinated inventory management and ingredient ordering processes.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
- Trained new employees on specific job responsibilities and expectations.
Education
High School Diploma -
Smith Vocational And Agricultural High School
Northampton, MA06-1996
Skills
- Crisis intervention
- Behavioral health protocols
- Regulatory compliance
- Client observation
- Staff training
- Team leadership
- Time management
- Effective communication
- Problem solving
- Emotional support
- Dependable support
- Behavioral health
Timeline
Lead BHT
Regard Health Care
02.2024 - Current
Kitchen Manager
Baked
05.2016 - 07.2018
High School Diploma -
Smith Vocational And Agricultural High School