Cindya Gao

Manager - Max Havlin (978) 340-3697

• Trained new staff in front-of-house procedures, customer relations, and cleaning.
• Monitored daily cash flow through accurate cash handling procedures and end-of-shift reconciliations for reduced discrepancies.
• Coordinated with event planners to ensure seamless execution of catering orders and group events.
• Liaised between kitchen staff and customers regarding allergies or other specific needs, ensuring clear communication at all times.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Kept register accurate through correct billing, payment processing, and cash management practices.

Manager - Imran Hossain (781) 539-9967

• Maintained a clean and organized workspace for optimal productivity and safety.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Assisted in inventory management to maintain adequate stock levels and reduce wastage.
• Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.

• Maintained both private and commercial landscaping for homes, parks, and industrial areas.
• Performed planting, watering, mulching, and edging of lawns.
• Performed routine upkeep of landscaping tools for increased longevity through proper maintenance and storage practices.
• Initiated mulching practices on garden beds for improved moisture retention, weed suppression, and overall aesthetic appeal.