Clara Fontes
Brockton
Summary
Experienced with personal health care assistance, ensuring patient comfort and safety. Utilizes effective communication and empathy to build strong patient relationships. Demonstrates strong focus on personalized patient care, including medication management, daily living assistance, and emotional support. Effective team collaborator who adapts to changing needs and prioritizes achieving impactful results. Skilled in communication, empathy, and maintaining clean and safe environment. Reliable and prepared to contribute positively to patient well-being.
Overview
28
28
years of professional experience
1
1
Certification
Work History
School Bus Driver
Purple Lady Transportation, LLC
East Bridgewater, MA
02.2023 - Current
- Communicated effectively with parents and school officials regarding transportation schedules and concerns.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Ensured student safety during transportation by adhering to all traffic and safety regulations.
- Conducted regular vehicle inspections to maintain operational readiness and compliance with safety standards.
Personal Care Assistant
Self-employed
Brockton, MA
01.1998 - 03.2022
- Provided personalized support to clients, enhancing comfort and daily living activities.
- Assisted clients with mobility and transportation, ensuring safe access to medical appointments.
- Administered medication and managed health monitoring, maintaining adherence to care plans.
- Developed tailored care strategies based on individual needs, improving overall client satisfaction.
- Coordinated communication between healthcare providers and families to streamline care processes.
- Advocated for clients' needs within healthcare settings, fostering a supportive environment for their well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
Residential Counselor
Bamsi
Brockton, MA
08.2011 - 09.2017
- Provided emotional support to residents, fostering a safe and nurturing environment.
- Developed individualized care plans in collaboration with multidisciplinary teams.
- Monitored daily activities and behavior, ensuring adherence to safety protocols.
- Trained new staff on best practices for resident engagement and crisis intervention techniques.
- Implemented recreational programs to promote social interaction and personal development among residents.
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Monitored and documented client progress toward meeting goals and objectives.
- Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
- Documented resident interactions thoroughly, maintaining accurate records for case management purposes.
- Assisted residents in achieving personal goals by facilitating access to community resources and services.
- Advocated for residents' rights and needs during interdisciplinary team meetings and external agency collaborations.
- Increased overall program adherence by monitoring resident participation in scheduled activities.
- Coordinated activities and events to create safe, positive and inclusive environment.
Stock Supervisor
GapKids
Braintree, MA
10.2006 - 04.2009
- Supervised daily stock operations, ensuring efficient inventory management and organization.
- Trained team members on best practices for stock handling and store presentation.
- Conducted regular audits to maintain accurate inventory levels and minimize discrepancies.
- Streamlined restocking processes, reducing time spent on inventory replenishment tasks.
- Collaborated with management to implement effective merchandising strategies that enhanced product visibility.
- Monitored sales trends to adjust stock levels according to customer demand effectively.
Education
High School Diploma -
Brockton High School
Brockton Skills
- Elderly care
- Compassionate caregiving
- Vital signs monitoring
- Behavioral support
- Personal hygiene assistance
- Medical equipment operation
- Physical therapy assistance
- Certified in CPR/AED
- First aid certification
- Medication administration
- Personal care aide
- Housekeeping duties
- Documentation and recordkeeping
- Meal planning and preparation
Certification
- Certified Medical Administrator
- CPR trained, [Company Name] - [Timeframe]
Languages
English
Full Professional
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
School Bus Driver
Purple Lady Transportation, LLC
02.2023 - Current
Residential Counselor
Bamsi
08.2011 - 09.2017
Stock Supervisor
GapKids
10.2006 - 04.2009
Personal Care Assistant
Self-employed
01.1998 - 03.2022
High School Diploma -
Brockton High School