Compassionate Certified Medical Assistant adept at managing multiple tasks efficiently and effectively. Specialize in patient care coordination, medical record management, and clinical procedures. Utilize strong communication skills, empathy, and adaptability to enhance patient comfort and trust while supporting healthcare team objectives.
Overview
12
12
years of professional experience
Work History
Certified Medical Assistant
Southcoast Physicians Group
Fall River
04.2015 - Current
Scheduled appointments for patients via phone and in person.
Conducted routine laboratory tests and sample analyses to monitor diseases.
Collected, labeled and stored laboratory specimens properly prior to testing.
Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
Processed orders for medical supplies and lab equipment.
Completed basic physical assessments of clinic patients to provide optimal care.
Prepared specimens for laboratory testing and performed routine laboratory tests.
Maintained patient confidentiality in accordance with HIPAA regulations.
Positioned patients properly during examination or treatment for comfort and safety.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Answered patient calls promptly and directed inquiries to the appropriate department when needed.
Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
Medical Office Assistant
PrimaCare Medical Centers
Fall River
03.2013 - 04.2015
Maintained smooth flow of examinations to keep appointments on schedule.
Maintained confidentiality of records relating to clients' treatment
Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
Communicated effectively with other healthcare staff members regarding patient care plans.
Assisted with scheduling follow-up appointments for patients after discharge from hospitalization.
Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.