Claudia Dixon
Bedford
Summary
Thrives in high-pressure emergency settings, seeking to leverage extensive hands-on experience into new field. Developed skills in critical thinking and problem-solving through dynamic, fast-paced environments. Aiming to apply these transferable abilities to contribute effectively in diverse range of professional settings. Personable and dedicated with passion for providing high-quality care in critical situations.
Overview
13
13
years of professional experience
Work History
Emergency Medical Technician
Pridestar EMS
10.2024 - Current
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
Court Officer
Commonwealth Of Massachusetts Trial Court
02.2021 - Current
- Security with in the Courthouse.
- Maintain safe and secure environment for Court users.
- Provide a wide range of assistance.
- Deescalate tense situations.
- Respond to medicals and evaluate the need for care.
Communications Specialist, EMT
Boston MedFlight
12.2019 - 12.2020
- Operations for helicopter and ground critical care transportation.
Emergency Communications Officer
Town of Bedford
10.2011 - 12.2019
- Being the main communications point between the public and Law Enforcement, Fire, and EMS
- Rapidly determine the priority level of each call and the response needed
- Operate two way radio to communicate emergency situations to police officers in areas in distress
- Handle and screen incoming calls by communicating with crime victims and witnesses and requesting Police, Fire and EMS assistance
- Handle emergency situations by using sound judgement and good verbal skills
- Coordinate response of ambulances and public safety units to emergency sites or in-progress crime situations
- Provide pre-arrival medical instructions to callers in need
- Monitor and listen to closed circuit television and alarm systems and dispatch appropriate police and/or fire response to intrusions and problem areas
Education
Certificate - Criminal Justice
Massachusetts Trial Court Officer Academy
Chicopee, MA04-2021
Emergency Medical Technician - National and State Certification
McNeilly EMS
Danvers, MA12.2019
Reserve/Intermittent Police Academy -
Northeast Regional Police Institute
Reading, Ma06.2011
AS - Liberal Studies, concentration in Criminal Justice
Middlesex Community College
Bedford, MA06.2007
Skills
- First Responder/CPR Instructor for the Commonwealth
- Basic life support
- CPR and first aid
- Critical decision-making skills
- Vital signs monitoring
- Vital sign assessment
- Airway management
- Pre-hospital care
- Behavioral emergencies
Timeline
Emergency Medical Technician
Pridestar EMS
10.2024 - Current
Court Officer
Commonwealth Of Massachusetts Trial Court
02.2021 - Current
Communications Specialist, EMT
Boston MedFlight
12.2019 - 12.2020
Emergency Communications Officer
Town of Bedford
10.2011 - 12.2019
Emergency Medical Technician - National and State Certification
McNeilly EMS
AS - Liberal Studies, concentration in Criminal Justice
Middlesex Community College
Certificate - Criminal Justice
Massachusetts Trial Court Officer Academy
Reserve/Intermittent Police Academy -
Northeast Regional Police Institute
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