Claudia Lopes
Everett
Summary
Dedicated social worker with extensive experience at the Department of Children and Families, skilled in case management and client advocacy. Proven ability to conduct comprehensive assessments and facilitate supportive resources, enhancing family connections. Compassionate and detail-oriented, I excel in crisis intervention, ensuring the well-being of children and families in need.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Adoption and Licensing Social Worker
Department of Children and Families (DCF) – Boston, MA
01.2015 - Current
- Interview pre-adoptive families and facilitate 10-week MAPP training.
- Conduct and coordinate in-home visits to pre-adoptive and adoptive homes.
- Assist in organizing matching and recruiting events for children and families.
- Complete comprehensive family assessments and narrative reports.
- Maintain continuous communication among families, DCF sectors, external collaterals, and courts.
- Provide ongoing supportive resources to pre-adoptive/adoptive families and children.
Mental Health Therapist Intern
The Osiris Family Institute
08.2024 - 05.2025
- Utilized cultural competence in working with clients from diverse backgrounds to provide culturally sensitive care tailored to their unique needs.
- Maintained accurate case notes, evaluations, and documentation in compliance with ethical guidelines and legal requirements.
- Developed strong rapport with clients from diverse backgrounds, fostering a supportive and inclusive therapeutic environment.
- Promoted client empowerment by providing psychoeducation on mental health diagnoses, coping strategies, and self-care techniques.
- Informed clients of additional resources and services within the community to enhance their support network.
- Monitored client progress and adjusted treatment plans as needed, ensuring a personalized approach to therapy.
- Established trust with clients through empathetic listening, validation, and unconditional positive regard, fostering an environment conducive to change.
- Implemented creative therapeutic interventions that catered to individual client interests, promoting engagement in therapy sessions.
- Supported adolescents struggling with anxiety disorders by implementing exposure therapies aimed at reducing symptoms over time.
- Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Provided referrals to connect clients with other community resources to support mental health and well-being.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
Ongoing Social Worker August 1996 – January 2015
Department of Children and Families – Boston, MA
08.1996 - 01.2015
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
Residential Relief Counselor
Vinfen Corporation
08.1994 - 03.1997
- Reduced incidents of disruptive behavior by promoting a therapeutic environment and establishing clear boundaries for residents.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of residential counseling.
- Maintained compliance with regulations governing residential facilities through diligent record keeping and attention to detail in daily operations.
- Supported case management efforts by maintaining accurate records and providing timely documentation of resident progress.
- Monitored medication administration for accuracy and timeliness, contributing to improved health outcomes for residents.
Education
Master of Science - Marriage And Family Therapy
Eastern Nazerene College
Quincy, MA05-2025
Bachelor of Science - Sociology, Concentration in Criminolog
Salem State College
Salem, Ma05-1993
Skills
- Compassionate
- Case management
- Client advocacy
- Conflict resolution
- Efficient under pressure
- Attention to detail
- CPR, first aid, AED
- Assessment skills
- Client documentation
- Crisis intervention techniques
- Child welfare expertise
Certification
Certifications & Training
- Mentor for New Ongoing Social Workers – DCF (2015 – Present)
- CPR and First Aid Certification (2009 – Present)
Languages
Portuguese
Timeline
Mental Health Therapist Intern
The Osiris Family Institute
08.2024 - 05.2025
Adoption and Licensing Social Worker
Department of Children and Families (DCF) – Boston, MA
01.2015 - Current
Ongoing Social Worker August 1996 – January 2015
Department of Children and Families – Boston, MA
08.1996 - 01.2015
Residential Relief Counselor
Vinfen Corporation
08.1994 - 03.1997
Master of Science - Marriage And Family Therapy
Eastern Nazerene College
Bachelor of Science - Sociology, Concentration in Criminolog
Salem State College
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