Cody Allard
Mendon
Summary
- HVAC troubleshooting
- Inventory management
- Schedule coordination
- Customer service
- Technician training
- Service operations
- Parts procurement
- Quality assurance
- Problem solving
- Attention to detail
- Effective communication
- Team collaboration
Overview
14
14
years of professional experience
2011
2011
years of post-secondary education
1
1
Certification
Work History
HVAC Service Manager
ABC AIR Heating and Air Conditioning
Whitinsville
03.2020 - Current
- Managed daily operations of service department for HVAC systems.
- Coordinated schedules for technicians and service appointments efficiently.
- Trained new staff on customer service and technical procedures.
- Oversaw inventory management for tools and parts in service area.
- Resolved customer inquiries and concerns regarding HVAC services promptly.
HVAC Technician
All Temp Systems Mechanical
Milford
07.2011 - 03.2020
- Installed and repaired HVAC systems in residential and commercial buildings.
- Diagnosed system malfunctions using advanced troubleshooting techniques.
- Conducted routine maintenance on heating and cooling equipment for optimal performance.
- Educated clients on system operation and energy efficiency practices.
Education
Associate of Science - Plumbing And Heating Technology
New England Institute of Technology
East Greenwich, RI 08.2009 - 08.2011
Nipmuc Regional High School
Upton, MASkills
- HVAC troubleshooting
- Inventory management
- Schedule coordination
- Customer service
- Technician training
- Service operations
- Parts procurement
- Quality assurance
- Problem solving
- Attention to detail
- Effective communication
- Team collaboration
Certification
- EPA 608 Universal
- MA Oil Burner License
- A2L Certification
Timeline
HVAC Service Manager
ABC AIR Heating and Air Conditioning
03.2020 - Current
HVAC Technician
All Temp Systems Mechanical
07.2011 - 03.2020
Associate of Science - Plumbing And Heating Technology
New England Institute of Technology
08.2009 - 08.2011
Nipmuc Regional High School