Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colby Zamachaj

Chicopee

Summary

Developed exceptional communication and problem-solving abilities in fast-paced customer-focused environment. Skilled in addressing diverse customer needs and resolving issues efficiently, with focus on delivering excellent service. Aiming to transition into new field, leveraging transferable skills to contribute effectively in dynamic setting.

Overview

3
3
years of professional experience

Work History

Customer Service Specialist

Big Y World Class Market
Chicopee, Massachusetts, United States
11.2024 - Current
  • Assisting customers with purchases, returns, and inquiries in a fast-paced retail environment
  • Monitoring store floor for theft prevention and ensure a safe, welcoming shopping experience
  • Processing transactions accurately and efficiently using point-of-sale scanning systems

Cashier

Big Y World Class Market
Chicopee, Massachusetts, United States
05.2024 - 11.2024
  • Handled high-volume checkout lanes with speed and accuracy
  • Delivered friendly, attentive customer service to ensure positive shopping experiences
  • Engaged with customers to promote store loyalty programs and special promotions.
  • Maintained accurate cash drawer by conducting regular counts and balancing transactions.

Service Clerk

Big Y World Class Market
Chicopee, Massachusetts, United States
08.2023 - 05.2024
  • Collected and organized shopping carts across parking lot in all weather conditions
  • Assisted with bagging and general store upkeep to maintain a clean environment
  • Assisted customers in locating products while providing thorough knowledge of store layout.
  • Collaborated with team members to maintain cleanliness in common areas and service stations.

Education

Bachelor of Science - Computer Science

University of Massachusetts Amherst
05-2029

High School Diploma -

Chicopee High School
05-2025

Skills

  • Customer service
  • Punctual
  • Teamwork
  • Attention to detail
  • Fast learning
  • Dependability
  • Working under pressure
  • Adaptability
  • Communication
  • Problem Solving

Timeline

Customer Service Specialist

Big Y World Class Market
11.2024 - Current

Cashier

Big Y World Class Market
05.2024 - 11.2024

Service Clerk

Big Y World Class Market
08.2023 - 05.2024

Bachelor of Science - Computer Science

University of Massachusetts Amherst

High School Diploma -

Chicopee High School
Colby Zamachaj