Colin Alexander
Berlin
Summary
Dynamic leader with proven expertise in operational efficiency and staff management, notably at Ski Ward Ski Area. Excelled in working on machines for snowmaking and safety, achieving significant performance improvements. Skilled in conflict resolution and operations management, adept at fostering team agility and mentoring for peak performance. Demonstrates exceptional decision-making and time management abilities.
Overview
11
11
years of professional experience
Work History
Snowmaking Manager
Ski Ward Ski Area
02.2014 - 12.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Fixed and maintained snow guns and equipment.
Landscaper
Walnut Hill Landscape
04.2014 - 12.2022
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
- Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
- Resolved client concerns promptly by addressing issues professionally and offering viable solutions.
- Trained new team members on best practices in landscaping techniques ensuring consistent quality across all projects.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Removed debris and waste from outdoor areas.
- Cut trees and shrubs to shape and maintain landscape.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Maintained gardening tools by replacing blades and fluids.
- Utilized lawn striping methods for healthy grass growing and appearance.
Education
High School Diploma - Plumbing, Design & Visual Communications
Assabet Valley Regional Technical High School
Marlborough, MA06.2011
Skills
- Operational efficiency
- Decision-making
- Staff management
- Task delegation
- Operations management
- Safety procedures
- Team leadership
- Conflict resolution
- Decision making
- Time management
Timeline
Landscaper
Walnut Hill Landscape
04.2014 - 12.2022
Snowmaking Manager
Ski Ward Ski Area
02.2014 - 12.2024
High School Diploma - Plumbing, Design & Visual Communications
Assabet Valley Regional Technical High School
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