Summary
Overview
Work History
Education
Skills
Awards
Languages
Phone
Timeline
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Colin Sartini

Littleton

Summary

Dedicated employee with a proven track record in customer service, tailored solutions, and hard work. Expertise in communication and complex problem solving, ensuring high satisfaction and operational excellence in all work environments.

Overview

6
6
years of professional experience

Work History

Arborist

Prestigious Tree
Acton
04.2020 - Current
  • Collaborated with clients to develop tailored tree care plans.
  • Supported tree climbers and crew leaders working on ground and aloft.
  • Provided advice on tree care including fertilizing, watering, pruning and pest control measures.
  • Reported findings from inspections to supervisors so that corrective action can be taken if needed.
  • Maintained tools and equipment, including chainsaws, chippers, and climbing gear, ensuring operational safety.
  • Operated loaders, boom trucks and tractors to complete tree trimming work.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Contact: Jack Paakki (Owner): 978-807-4012

HVAC Technician

Air Solutions
Acton
11.2020 - 10.2023
  • Constructed ductwork, installed furnaces; either in new construction projects for contractors or replacements for homeowners under two different foreman.
  • Collaborated with team members to complete projects efficiently and effectively.
  • Assisted senior technicians with more complicated tasks such as replacing compressors or installing large air handlers.
  • Resolved customer complaints regarding installation or service issues in a timely manner.
  • Entrusted with collecting materials needed at local supply houses as well as driving trucks and ensuring the correct use of various equipment.
  • Provided customers with information about new technologies available for their heating and cooling system upgrades.
  • Contact: Joe Peters (Owner): 978-423-6383

Facilities Supervisor

Acton Medical Associates
Acton
11.2019 - 07.2022
  • Oversaw daily facility operations ensuring safety and compliance standards.
  • Developed emergency response plans to enhance staff preparedness and safety.
  • Scheduled routine system tests including fire alarms, elevators, HVAC systems.
  • Investigated customer complaints regarding facility conditions or services provided by staff members.
  • Collaborated with external contractors when additional personnel were needed for large projects.
  • Contact: David Messuri (Director of Facilities Management): 978-394-2321

Education

Bachelor's Degree - Political Science, Pre-Law

Merrimack College
North Andover, MA
08-2025

High School Diploma -

Acton-Boxborough Regional High School
Acton, MA
06.2021

Skills

  • Interpersonal communication skills
  • Professionalism
  • Written communication
  • Customer service
  • Conflict resolution
  • Problem solving
  • Product management and allocation

Awards

  • Employee of the Month, 03/01/22, Acton Medical Associates
  • Community Service Award, For charity organization Acton Lions Club, Worked with the club for roughly seven years, running the charity Christmas Tree sale each year with my Father at the Ace Hardware plaza in West Acton.

Languages

English, Fluent

Phone

cell, 978-505-4554

Timeline

HVAC Technician

Air Solutions
11.2020 - 10.2023

Arborist

Prestigious Tree
04.2020 - Current

Facilities Supervisor

Acton Medical Associates
11.2019 - 07.2022

Bachelor's Degree - Political Science, Pre-Law

Merrimack College

High School Diploma -

Acton-Boxborough Regional High School

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Colin Sartini