Colleen Brockelbank
Beverly
Summary
Ambitious, detail-oriented, and driven professional with 10+ years administrative experience. Possess strong interpersonal skills and the ability to adapt to a fast-changing environment. Seeking a rewarding and challenging career in the administrative field where I can utilize my talents and skills to make a positive impact on the company and the community.
Professional with high standards and strong focus on achieving results. Adept at coordinating project activities and ensuring timely deliverables. Known for team collaboration and flexibility to adapt to changing needs. Possesses strong organizational and communication skills essential for project support.
Overview
13
13
years of professional experience
Work History
Project Assistant
Butterworth LLC
Beverly, MA
01.2025 - 12.2025
- Coordinated project schedules and timelines to ensure timely deliverables.
- Conducted research to inform project planning and decision-making processes.
- Assisted project managers in achieving timely completion of projects through diligent monitoring and tracking of deadlines.
- Monitored and reported on project risks and proposed solutions.
- Managed communication between team members to facilitate collaboration and information sharing.
- Developed and maintained project tracking tools to monitor progress and identify issues.
Administrative Assistant
Morris Heating and Air Conditioning
05.2024 - 09.2024
- As an administrative assistant I handled incoming and outgoing calls to schedule customer maintenance and repair issues. I worked closely with service managers and technicians to ensure prompt and professional customer service.
- Morris Heating and Air Conditioning is a reliable HVAC contractor that provides service to homes and businesses throughout Boston's north shore.
- Responsibilities
- Utilized industry software to manage customer records regarding invoices, appointments and updated customer information
- Followed up with online sales leads
- Entered customer information for product registration to ensure warranty
- Dispatched field technicians to different customer location
ABA Paraprofessional
Lynnfield Middle School
Lynnfield, MA
02.2024 - 05.2024
- As an ABA Paraprofessional, I provide individualized instruction for students with Smith-Magenis syndrome (SMS) by implementing strategies that address their specific needs. I collaborate with BCBA, classroom teachers, therapists, and other support professionals to ensure the safety and well-being of students.
- Lynnfield Middle School is an educational institution that provides comprehensive education to students.
- Responsibilities
- Implement students' Individualized Education Plans (IEPs)
- Collaborate with the team to ensure student safety
- Provide individualized instruction based on students' needs
ABA Paraprofessional
North Beverly Elementary School
Beverly, MA
08.2023 - 02.2024
- As an ABA Paraprofessional, I support students by providing clear routines and expectations, helping to alleviate anxiety and promote a sense of security. I also encourage effective communication strategies to bridge gaps in verbal expression.
- North Beverly Elementary School is an educational institution that focuses on creating a structured and predictable environment for students.
- Responsibilities
- Establish structured and predictable routines for students
- Encourage effective communication strategies
- Support students' learning and development
ABA Paraprofessional
Thorpe Elementary School
Danvers, MA
09.2021 - 01.2023
- As an ABA Paraprofessional, I assist teachers in reinforcing students' Individualized Education Plans (IEPs) and collect and document required data on a daily basis. I also provide support during lunch, snack, recess, and other daily routines.
- Thorpe Elementary School is an educational institution that provides intensive instruction for students with cognitive, behavioral, emotional, and language challenges.
- Responsibilities
- Provide intense individualized instruction for students
- Assist teachers in reinforcing students' IEPs
- Support students in daily school routines
Administrative Assistant
Spofford Pond Elementary School
Boxford, MA
10.2017 - 08.2021
- As an Administrative Assistant, I managed the school's front office area, including answering calls, greeting visitors, and organizing files and supplies. I was responsible for all DESE state reporting and maintained student files manually and electronically. Additionally, I served as the central point of contact for bus and dismissal changes.
- Spofford Pond Elementary School is an educational institution that focuses on providing quality education to students.
- Responsibilities
- Manage front office area and handle inquiries
- Maintain student files and update important information
- Coordinate bus and dismissal changes
Unit Administrative Assistant/CNA
Ledgewood Rehabilitation and Skilled Nursing Center
Beverly, MA
06.2013 - 07.2017
- It has full-time onsite Physician/Nurse Practitioner teams and consulting specialists to prevent re-hospitalization and improve functionality.
- Ledgewood Rehabilitation and Nursing Center is a 123-bed facility that offers short-term rehabilitation and subacute care.
- Responsibilities
- Accurately prepared forms and maintained filed required for daily functioning and setup charts
- Ordered and tracked supplies and maintained the daily nurse and CAN schedule
- Assisted physicians and nurses with patient orders and accurately entered information into the computer as well as scheduling follow up appointments.
Education
Legal Assistant Certificate -
Katherine Gibbs School
Boston, MACoursework - undefined
North Shore Community College
Danvers, MAundefined
Berklee College of Music
Boston, MAundefined
University of Massachusetts
Boston, MASkills
- Attention to Detail
- Safety-Care Trained
- Word, Excel
- Google Suite
- Budgeting
- Team Collaboration
- Improving Efficiency
- Community Involvement
Timeline
Project Assistant
Butterworth LLC
01.2025 - 12.2025
Administrative Assistant
Morris Heating and Air Conditioning
05.2024 - 09.2024
ABA Paraprofessional
Lynnfield Middle School
02.2024 - 05.2024
ABA Paraprofessional
North Beverly Elementary School
08.2023 - 02.2024
ABA Paraprofessional
Thorpe Elementary School
09.2021 - 01.2023
Administrative Assistant
Spofford Pond Elementary School
10.2017 - 08.2021
Unit Administrative Assistant/CNA
Ledgewood Rehabilitation and Skilled Nursing Center
06.2013 - 07.2017
Coursework - undefined
North Shore Community College
undefined
Berklee College of Music
undefined
University of Massachusetts
Legal Assistant Certificate -
Katherine Gibbs School