Colleen Fitzgerald
Littleton,MA
Summary
A motivated educational sales professional with 10 years of experience in the K-12 educational market. Fluent in Spanish with a strong background in language learning.
Overview
22
22
years of professional experience
Work History
Accounting Specialist
InvoSurg, Inc.
09.2014 - Current
- Accounts Payable: Process vendor invoices, match to purchase orders, and obtain approvals.
Enter data accurately into QuickBooks
Schedule and execute timely payments to vendors.
Reconcile bank and credit card statements.
- Accounts Receivable: Generate and send accurate customer invoices.
Monitor incoming payments and apply them correctly to customer accounts.
Track aging receivables and follow up on overdue payments.
- Collections: Managed customer payment collections, including follow-ups on overdue accounts to reduce outstanding balances.
- Communicated with clients via phone, email, and written notices to negotiate payment arrangements.
- Maintained accurate records of payments, disputes, and account statuses.
- Assisted in improving cash flow and reducing delinquency rates.
Sales Support
Vista Higher Learning
05.2013 - 08.2018
- Contract work for VHL on an as-needed basis. Covered sales territories while representatives were on leave, helped with upgrade transitions, collected data, entered sales leads, and supported the sales and marketing team.
Iterim Marketing Coordinator
Vista Higher Learning
02.2016 - 05.2016
- Provided coverage for maternity leave. Responsibilities included scheduling and overseeing all state, regional, and national world language conferences, and working with sales representatives and freelance professionals to plan presentation coverage. Ordering and ensuring all materials and conference presentation tools were delivered to locations promptly.
Modern Language Specialist
Vista Higher Learning
06.2004 - 06.2010
- Consistently achieved sales goals by securing new adoptions and expanding revenue within existing K–12 accounts
- Developed comprehensive expertise in Vista Higher Learning’s digital and print instructional programs, territory landscape, and customer needs
- Established and maintained strong, long-term relationships with teachers, department heads, and district and state supervisors
- Strategically managed assigned territory through account mapping, penetration planning, and smart selling techniques
- Proactively identified and followed up on new business opportunities while ensuring timely resolution of customer concerns
- Maintained accurate pipeline, account activity, and forecasting data in Salesforce
- Represented Vista Higher Learning at state and regional world language conferences, increasing visibility and lead generation
Education
Bachelor of Arts - Spanish
Keene State College
Keene, NH06-1999
Study Abroad
Pontificia Universidad Católica Del Ecuador
Quito, Ecuador01-1999
Study Abroad
Universidad De Granada
Granada, Spain 01-1997
Timeline
Iterim Marketing Coordinator
Vista Higher Learning
02.2016 - 05.2016
Accounting Specialist
InvoSurg, Inc.
09.2014 - Current
Sales Support
Vista Higher Learning
05.2013 - 08.2018
Modern Language Specialist
Vista Higher Learning
06.2004 - 06.2010
Bachelor of Arts - Spanish
Keene State College
Study Abroad
Pontificia Universidad Católica Del Ecuador
Study Abroad
Universidad De Granada