Collin Schrimpf

• Conducted outbound calls to prospective families, converting program inquiries into enrolled students
• Led facility tours for prospective students and families, effectively communicating program offerings to drive enrollment
• Managed student enrollment processes, maintaining accurate records and ensuring seamless onboarding
• Coordinated and scheduled individual lessons for students across multiple instructors and time slots
• Delivered one-on-one instrument lessons, developing personalized instruction plans tailored to each student's skill level and goals
• Facilitated group music lessons for students on a recurring daily schedule (9 AM – 2 PM), fostering an engaging and collaborative learning environment
• Coordinated logistics for live performances, including stage setup and teardown to ensure shows ran smoothly and on schedule
• Transported and managed studio equipment to and from off-site performance venues, maintaining inventory integrity
• Maintained a clean and professional studio environment through daily facility upkeep

• Delivered full-service dining to guests in a high-volume, fast-paced theater environment, managing up to 40 tables simultaneously
• Took accurate food and beverage orders while maintaining attentive, friendly service throughout each film screening
• Coordinated closely with kitchen staff to ensure order accuracy and timely delivery, minimizing guest wait times
• Consistently performed under demanding conditions, regularly completing 16-hour shifts and late-night service hours until 3 AM
• Independently cleaned and reset large theater spaces between showings, maintaining a guest-ready environment on tight turnaround windows
• Trained newly hired runners on service standards, floor procedures, and team workflows, accelerating their ramp-up time

• Addressed guest concerns promptly, ensuring satisfaction and repeat business opportunities.
• Managed customer orders using POS system, accurately processing transactions and payments.