Cordelia McGill
Agawam
Summary
Dedicated individual with exceptional customer service, and team collaboration skills. Experienced in training new employees and maintaining organized service operations in a fast-paced environment. Proficient in machine operations utilizing SolidWorks and Mastercam, contributing to streamlined production workflows.
Overview
1
1
year of professional experience
Work History
Customer Service
McDonald's Restaurant
Agawam
05.2024 - Current
- Deliver exceptional customer service during peak meal periods.
- Resolve customer complaints promptly to enhance satisfaction.
- Train new employees on restaurant procedures and service standards.
- Collaborate with team members to ensure efficient service operations.
- Maintain cleanliness and organization of dining area.
- Assist kitchen staff with food preparation tasks as needed.
- Operate cash register effectively to process customer payments.
- Greet customers warmly and provide courteous service.
Education
High School Diploma -
Agawam High School
Agawam, MA06-2025
High School Diploma -
Lower Pioneer Valley CTEC
West Springfield06-2025
Skills
- OSHA
- Running machines
- Lathes expertise
- Tapping operations
- Setting up machines
- Lathe machine set up
- Deburring techniques
- Thread cutting
- Speeds and feeds
- Tool selection
- Coolant management
- Drilling operations
- Safety compliance
- Part inspection
- CNC programming
- Employee training
- Time management
- Cash handling
- Conflict resolution
- Team collaboration
- Effective communication
- Organizational skills
- Excellent customer service skills
Timeline
Customer Service
McDonald's Restaurant
05.2024 - Current
High School Diploma -
Agawam High School
High School Diploma -
Lower Pioneer Valley CTEC
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