Sharla Lewis
Hyde Park
Summary
Dynamic Housing Specialist with a proven track record at Middlesex Human Services, adept at securing permanent housing and enhancing client stability. Skilled in Microsoft Office and fluent in Spanish, I excel in fostering community engagement and promoting emotional growth through innovative programs. Passionate about empowering individuals to achieve their goals.
Overview
17
17
years of professional experience
Work History
Housing Specialist
Middlesex Human Services
Roxbury
01.2024 - Current
- Work with clients to secure permanent housing
- Manage intake of new clients seeking stability
Resident Researcher
Healthy Neighborhood Study
Mattapan
08.2020 - Current
- Conducted surveys and interviews to evaluate local community health and safety.
- Designed and launched a cross-community Healing Circle pilot program.
- Collaborated on initiatives translating research findings into actionable strategies.
- Trained researchers in facilitation techniques and civic engagement practices.
Group Leader Mentor & Healing Circle Facilitator
Paylyfe
Boston
01.2018 - Current
- Mentored youth and peers in structured group development programs.
- Facilitated healing circles emphasizing trauma recovery and emotional growth.
- Guided youth in personal development, conflict resolution, and goal setting.
Case Management
MSHA
Boston
03.2020 - 01.2024
- Secured DTA, immigration, and housing support for clients through targeted assistance.
- Conducted unit inspections to ensure compliance with housing standards.
- Prepared families for transitions to suitable educational centers for children.
- Coordinated literacy classes to enhance client skills and improve opportunities.
Program Staff 1 (PS1)
Middlesex Human Services
Roxbury
10.2013 - 03.2020
- Served as liaison between clients and case managers, maintaining daily contact.
- Facilitated monthly house meetings for clients and supporting residents.
- Established referral networks within City of Boston for employment and housing resources.
- Monitored client adherence to program policies and delivered monthly progress reports.
- Prepared incident reports and communicated disciplinary actions to clients.
- Oversaw housing operations, ensuring safety protocol awareness among clients.
- Managed move-ins and move-outs while providing crisis intervention and advocacy support.
- Supervised house staff to promote client self-sufficiency and resource access.
Shift Supervisor
Pilgrim Wet Shelter
Boston
01.2018 - 01.2019
- Monitored entry and exit of clients to ensure security protocols.
- Maintained accurate records of staff attendance for operational efficiency.
- Supervised facility operations to uphold safety and service standards.
Case Manager/ Lead Instructor
Vinfen Corporation
Boston
06.2008 - 01.2013
- Administrative duties, classroom management
- Facilitated pre-vocational classes for adults preparing for further study
- Managed clients and assisted with maintaining their Individual Service Plans (ISP’s) and goals
- Provided job and life skills coaching for clients
- Promoted diversity and respect for all adult clients, families and staff
Skills
- Microsoft Office Suite
- Valid Massachusetts driver license
- CPR and First Aid Certification
- Spanish proficiency
References
- Lisa, Washington Brown, Massachusetts State Trooper, 617-905-8442
- Kerri, Moore, Internal Revenue Service’s Criminal Investigator, 617-201-6545
- Zalikah, Hanna, Guidance Advisor Asst., 617-953-6833, Boston Public Schools
Timeline
Housing Specialist
Middlesex Human Services
01.2024 - Current
Resident Researcher
Healthy Neighborhood Study
08.2020 - Current
Case Management
MSHA
03.2020 - 01.2024
Group Leader Mentor & Healing Circle Facilitator
Paylyfe
01.2018 - Current
Shift Supervisor
Pilgrim Wet Shelter
01.2018 - 01.2019
Program Staff 1 (PS1)
Middlesex Human Services
10.2013 - 03.2020
Case Manager/ Lead Instructor
Vinfen Corporation
06.2008 - 01.2013
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