Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Corinne Halley

Saugus

Summary

Professional hospitality expert prepared to excel in guest relations and service excellence. Skilled in managing reservations, greeting guests warmly, and maintaining organized front-of-house environment. Strong emphasis on teamwork, adaptability, and delivering consistent, high-quality results. Exceptional communication, multitasking abilities, and positive attitude ensure welcoming and efficient experience for all guests.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Gym Desk Attendant

Ely Fitness Center
09.2024 - Current
  • Contributed to positive team dynamics by assisting colleagues with tasks when necessary, fostering a collaborative work environment.
  • Established relationships with guests to grow and retain client base.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Enhanced customer satisfaction by providing efficient and friendly service at the front desk.
  • Maintained a clean and organized front desk area for optimal guest interaction.

Salon Assistant

Jacqui's Design Group
05.2021 - Current
  • Helped prepare clients for hair service.
  • Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.
  • Prepared and mixed color formulas for clients' hair.
  • Assisted stylists in achieving desired results for clients through precise shampooing, conditioning, and blow-drying techniques.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.

Desk Receptionist

Rt 128 Honda
05.2023 - 08.2023
  • Resolved customer problems and complaints.
  • Developed a thorough understanding of company policies to provide informed assistance to clients as necessary.
  • Expedited problem resolution by diligently addressing client inquiries or concerns upon initial contact.
  • Achieved accurate record-keeping through meticulous attention to detail during data entry and document management activities.

Restaurant Hostess

Jimmys Steer House
03.2021 - 04.2022
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.

Education

Bachelor of Science - Biology

Westfield State University
Westfield, MA
05-2026

High School Diploma -

Northeast Metro Tech
Wakefield, MA
05-2022

Skills

  • Multitasking proficiency
  • Customer service
  • Problem-solving skills
  • Time management
  • Team building
  • Cultural sensitivity
  • Workplace safety
  • Building relationships

Certification

  • Cosmetology License - April 2022- Present
  • OSHA Training - 10 hours

Timeline

Gym Desk Attendant

Ely Fitness Center
09.2024 - Current

Desk Receptionist

Rt 128 Honda
05.2023 - 08.2023

Salon Assistant

Jacqui's Design Group
05.2021 - Current

Restaurant Hostess

Jimmys Steer House
03.2021 - 04.2022

Bachelor of Science - Biology

Westfield State University

High School Diploma -

Northeast Metro Tech

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Corinne Halley