Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cory J Laird

Manchester-by-the-Sea

Summary

Born and raised in Manchester MA. Attended and graduated from Manchester High School 1988. Eagle Scout, Troop 82 1986.

Also was employed a The Boulder Broker Inn 1991, Front Desk, Guest Reservations and Concierge.


Overview

28
28
years of professional experience

Work History

Property Insurance Agent

Dulaney and Wright Insurance Inc
03.2017 - 07.2020
  • Assisted clients in understanding property insurance policies and coverage options.
  • Supported the processing of insurance applications and documentation for new clients.
  • Coordinated communication between clients and underwriters to facilitate timely responses.
  • Learned claims processes to provide accurate information to policyholders regarding their inquiries.
  • Maintained organized records of client interactions and policy details for future reference.
  • Participated in team meetings to discuss strategies for improving client satisfaction and retention.
  • Managed a large portfolio of accounts, regularly reviewing policies to ensure clients maintained adequate coverage as their needs evolved.

Sales Manager/VP of Sales

Seeman Holtz
09.2012 - 03.2017
  • Conducted regular performance reviews, setting goals aligned with organizational objectives for team accountability.
  • Streamlined reporting processes to enhance accuracy in forecasting sales performance and inventory management.
  • Analyzed sales data and market trends to identify opportunities for product promotions and pricing adjustments.

Insurance Agent

G. Everett Mahony Insurance Inc
12.2007 - 05.2012
  • Delivered exceptional customer service, resolving inquiries and issues promptly.
  • Collaborated with underwriters to assess risks and determine coverage options.
  • Built strong relationships with clients through consistent communication and excellent customer service.

Beverage Manager

Essex County Club
04.1992 - 03.1999
  • Managed beverage inventory, ensuring optimal stock levels and minimizing waste.
  • Developed and implemented new beverage menus, enhancing customer satisfaction and sales.
  • Trained and mentored staff on beverage preparation techniques and service standards.
  • Oversaw compliance with health regulations, maintaining high cleanliness and safety standards.
  • Coordinated with suppliers to negotiate pricing and quality of beverage products.
  • Designed beverage menus.

Education

History

Gould Academy
Bethel, ME

Business Economics

College of The Redwoods
Loleta, CA

Bachelor of Science - Insurance And Risk Management

The Insurance Library
Boston, MA
08-1999

Business And Managerial Economics

Manchester Essex Regional Highschool
Manchester MA
06-1988

Skills

  • Insurance underwriting
  • Policy analysis
  • Customer service background
  • POS software proficiency
  • Customer complaint resolution
  • Health and safety standards
  • Records management

Timeline

Property Insurance Agent

Dulaney and Wright Insurance Inc
03.2017 - 07.2020

Sales Manager/VP of Sales

Seeman Holtz
09.2012 - 03.2017

Insurance Agent

G. Everett Mahony Insurance Inc
12.2007 - 05.2012

Beverage Manager

Essex County Club
04.1992 - 03.1999

History

Gould Academy

Business Economics

College of The Redwoods

Bachelor of Science - Insurance And Risk Management

The Insurance Library

Business And Managerial Economics

Manchester Essex Regional Highschool

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Cory J Laird