Cory J Laird
Manchester-by-the-Sea
Summary
Born and raised in Manchester MA. Attended and graduated from Manchester High School 1988. Eagle Scout, Troop 82 1986.
Also was employed a The Boulder Broker Inn 1991, Front Desk, Guest Reservations and Concierge.
Overview
28
28
years of professional experience
Work History
Property Insurance Agent
Dulaney and Wright Insurance Inc
Naples, FL
03.2017 - 07.2020
- Assisted clients in understanding property insurance policies and coverage options.
- Supported the processing of insurance applications and documentation for new clients.
- Coordinated communication between clients and underwriters to facilitate timely responses.
- Learned claims processes to provide accurate information to policyholders regarding their inquiries.
- Maintained organized records of client interactions and policy details for future reference.
- Participated in team meetings to discuss strategies for improving client satisfaction and retention.
- Managed a large portfolio of accounts, regularly reviewing policies to ensure clients maintained adequate coverage as their needs evolved.
Sales Manager/VP of Sales
Seeman Holtz
Naples FL
09.2012 - 03.2017
- Conducted regular performance reviews, setting goals aligned with organizational objectives for team accountability.
- Streamlined reporting processes to enhance accuracy in forecasting sales performance and inventory management.
- Analyzed sales data and market trends to identify opportunities for product promotions and pricing adjustments.
Insurance Agent
G. Everett Mahony Insurance Inc
Gloucester, MA
12.2007 - 05.2012
- Delivered exceptional customer service, resolving inquiries and issues promptly.
- Collaborated with underwriters to assess risks and determine coverage options.
- Built strong relationships with clients through consistent communication and excellent customer service.
Beverage Manager
Essex County Club
Manchester By The Sea
04.1992 - 03.1999
- Managed beverage inventory, ensuring optimal stock levels and minimizing waste.
- Developed and implemented new beverage menus, enhancing customer satisfaction and sales.
- Trained and mentored staff on beverage preparation techniques and service standards.
- Oversaw compliance with health regulations, maintaining high cleanliness and safety standards.
- Coordinated with suppliers to negotiate pricing and quality of beverage products.
- Designed beverage menus.
Education
History
Gould Academy
Bethel, MEBusiness Economics
College of The Redwoods
Loleta, CABachelor of Science - Insurance And Risk Management
The Insurance Library
Boston, MA08-1999
Business And Managerial Economics
Manchester Essex Regional Highschool
Manchester MA06-1988
Skills
- Insurance underwriting
- Policy analysis
- Customer service background
- POS software proficiency
- Customer complaint resolution
- Health and safety standards
- Records management
Timeline
Property Insurance Agent
Dulaney and Wright Insurance Inc
03.2017 - 07.2020
Sales Manager/VP of Sales
Seeman Holtz
09.2012 - 03.2017
Insurance Agent
G. Everett Mahony Insurance Inc
12.2007 - 05.2012
Beverage Manager
Essex County Club
04.1992 - 03.1999
History
Gould Academy
Business Economics
College of The Redwoods
Bachelor of Science - Insurance And Risk Management
The Insurance Library
Business And Managerial Economics
Manchester Essex Regional Highschool