Cory J Laird
Manchester-by-the-Sea
Summary
Born and raised in Manchester MA. Attended and graduated from Manchester High School 1988. Eagle Scout, Troop 82 1986.
Also was employed a The Boulder Broker Inn 1991, Front Desk, Guest Reservations and Concierge.
Overview
28
28
years of professional experience
Work History
Property Insurance Agent
Dulaney and Wright Insurance Inc
03.2017 - 07.2020
- Assisted clients in understanding property insurance policies and coverage options.
- Supported the processing of insurance applications and documentation for new clients.
- Coordinated communication between clients and underwriters to facilitate timely responses.
- Learned claims processes to provide accurate information to policyholders regarding their inquiries.
- Maintained organized records of client interactions and policy details for future reference.
- Participated in team meetings to discuss strategies for improving client satisfaction and retention.
- Managed a large portfolio of accounts, regularly reviewing policies to ensure clients maintained adequate coverage as their needs evolved.
Sales Manager/VP of Sales
Seeman Holtz
09.2012 - 03.2017
- Conducted regular performance reviews, setting goals aligned with organizational objectives for team accountability.
- Streamlined reporting processes to enhance accuracy in forecasting sales performance and inventory management.
- Analyzed sales data and market trends to identify opportunities for product promotions and pricing adjustments.
Insurance Agent
G. Everett Mahony Insurance Inc
12.2007 - 05.2012
- Delivered exceptional customer service, resolving inquiries and issues promptly.
- Collaborated with underwriters to assess risks and determine coverage options.
- Built strong relationships with clients through consistent communication and excellent customer service.
Beverage Manager
Essex County Club
04.1992 - 03.1999
- Managed beverage inventory, ensuring optimal stock levels and minimizing waste.
- Developed and implemented new beverage menus, enhancing customer satisfaction and sales.
- Trained and mentored staff on beverage preparation techniques and service standards.
- Oversaw compliance with health regulations, maintaining high cleanliness and safety standards.
- Coordinated with suppliers to negotiate pricing and quality of beverage products.
- Designed beverage menus.
Education
History
Gould Academy
Bethel, MEBusiness Economics
College of The Redwoods
Loleta, CABachelor of Science - Insurance And Risk Management
The Insurance Library
Boston, MA08-1999
Business And Managerial Economics
Manchester Essex Regional Highschool
Manchester MA06-1988
Skills
- Insurance underwriting
- Policy analysis
- Customer service background
- POS software proficiency
- Customer complaint resolution
- Health and safety standards
- Records management
Timeline
Property Insurance Agent
Dulaney and Wright Insurance Inc
03.2017 - 07.2020
Sales Manager/VP of Sales
Seeman Holtz
09.2012 - 03.2017
Insurance Agent
G. Everett Mahony Insurance Inc
12.2007 - 05.2012
Beverage Manager
Essex County Club
04.1992 - 03.1999
History
Gould Academy
Business Economics
College of The Redwoods
Bachelor of Science - Insurance And Risk Management
The Insurance Library
Business And Managerial Economics
Manchester Essex Regional Highschool