Courtney Milner
Boston,MA
Summary
Results-driven healthcare professional with over 10 years of clinical experience and a strong foundation in patient care, team collaboration, and problem-solving. Adept at building relationships with medical professionals, anticipating team needs, and working in fast-paced, high-pressure environments. Currently transitioning into medical device sales with a strong commitment to delivering innovative solutions to healthcare providers and improving patient outcomes.
Overview
13
13
years of professional experience
Work History
NICU - Medical Assistant II
Children's Hospital Boston
09.2017 - Current
- Supported interdisciplinary teams in a high-acuity NICU, ensuring seamless patient care and operational efficiency
- Anticipated physician and nurse needs during procedures, improving workflow and patient outcomes
- Served as a preceptor and mentor to new hires, fostering team development
Server/Bartender
Corrib Pub
09.2023 - Current
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing orders to promote loyalty.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Served high customer volumes during special events, nights, and weekends.
Medical Assistant
Urodynamics
11.2011 - 09.2017
- Assisted physicians in diagnostic procedures, ensuring accuracy and efficiency in testing
- Maintained meticulous patient charts and records to support high-quality care
- Collaborated on a Urodynamics poster presentation for Nurses Week 2014, highlighting department innovations
Newborn Care Specialist
Boston Baby Nurse and Nanny
02.2014 - 12.2017
- Provided overnight care for infants, ensuring feeding schedules, safety, and developmental support
- Built trust with families by demonstrating empathy, reliability, and strong communication skills
- Anticipated and responded to family needs, ensuring a high level of care and satisfaction
Education
Total Ortho Program -
Medical Sales College
04.2025
Medical Assistant Diploma - undefined
Everest Institute
Boston, MA06.2011
undefined
University of Connecticut
Storrs, CTTimeline
Server/Bartender
Corrib Pub
09.2023 - Current
NICU - Medical Assistant II
Children's Hospital Boston
09.2017 - Current
Newborn Care Specialist
Boston Baby Nurse and Nanny
02.2014 - 12.2017
Medical Assistant
Urodynamics
11.2011 - 09.2017
Medical Assistant Diploma - undefined
Everest Institute
undefined
University of Connecticut
Total Ortho Program -
Medical Sales College
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