Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Generic

Cristian Martinez Rivera

Revere

Summary

I am a focused and flexible individual with a strong willingness to learn new skills. I excel at maintaining effective communication with my team and consistently delivering excellent performance in all assigned tasks. I foster positive relationships with both colleagues and clients, and I complete my work efficiently without compromising quality or effectiveness.

I have developed strong skills in dynamic, customer-focused environments, excelling in support roles and team collaboration. I bring experience in inventory management, maintaining high standards of cleanliness, and optimizing operational efficiency. I am now seeking to transition into a new field where these transferable skills can contribute to success and help achieve team goals.


Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

Pressed Cafe
04.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Assistant General Manager

Life Alive Organic Cafe
10.2022 - Current
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.

Food Runner, Busser, Barback

Mex Taqueria
02.2023 - 01.2025
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
  • Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.

Expo Runner

Sulmona Restaurant
03.2023 - 11.2024
  • Developed strong communication skills while liaising between front-of-house and back-of-house teams.
  • Assisted with inventory management by keeping track of supplies and notifying management when restocking was necessary.
  • Achieved a fast-paced work environment through focus on speed and accuracy while assembling dishes according to chef''s specifications.
  • Supported kitchen staff in maintaining cleanliness and organization throughout service hours.
  • Delivered food orders from kitchen to customers' tables.

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling
  • Team leadership
  • Exceptional customer service
  • Beverage preparation

Certification

  • Servsafe, National Restaurant Association - 4/30/2025

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Barista

Pressed Cafe
04.2024 - Current

Expo Runner

Sulmona Restaurant
03.2023 - 11.2024

Food Runner, Busser, Barback

Mex Taqueria
02.2023 - 01.2025

Assistant General Manager

Life Alive Organic Cafe
10.2022 - Current

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Cristian Martinez Rivera