Cristian Rios
Lawrence
Summary
Professional with experience in veterinary client service, adept at managing front desk operations and ensuring smooth patient flow. Skilled in appointment scheduling, client communication, and handling administrative tasks. Strong focus on teamwork and adaptability, consistently delivering high-quality results that meet evolving needs.
Overview
8
8
years of professional experience
Work History
Veterinary Receptionist
Andover Animal Hospital
Andover, MA
05.2018 - Current
- Scheduled appointments for veterinarians, efficiently managing the appointment calendar
- Answered phone calls and addressed client inquiries regarding services, pricing, and availability
- Provided administrative support to veterinary staff by organizing files and maintaining office supplies inventory
- Managed incoming/outgoing mail including sorting correspondence
- Collaborated with other receptionists to ensure seamless transitions during shift changes
- Performed basic clerical tasks such as filing documents and photocopying records
- Maintained cleanliness of reception area to create a comfortable environment for clients and their pets
Education
High school diploma -
Lawrence High School
Lawrence, MA06.2017
Skills
- Medical receptionist (5 years)
- Medical Office Experience
- Multi-line Phone Systems
- Medical Scheduling
- Front Desk
- Kennel Experience
- Phone Etiquette
- Prioritization
- Teamwork and collaboration
- Cleanliness maintenance
- Effective multitasking
Timeline
Veterinary Receptionist
Andover Animal Hospital
05.2018 - Current
High school diploma -
Lawrence High School