Cristina Jorge
Lawrence
Summary
Experienced PCA/HHA with over 10 years in personal care and patient assistance. Proven ability in health monitoring and customer relationship management. Eager to leverage a compassionate approach and solid medication management skills to improve client well-being.
Overview
14
14
years of professional experience
Work History
PCA/ HHA
Tempus Unlimited
Stoughton
09.2015 - Current
- Assisted elders with household chores and personal needs to promote independence and enhance quality of life.
Customer service
Marte Business Group
Lawrence
01.2020 - 04.2025
- This type of job was seasonal, only during tax season. This consisted of answering phone calls, maintaining databases, taking payments and making appointments.
Customer Service
H&r Block
Lawrence
02.2016 - 05.2017
- This job consisted of greeting customers, helping others through customer service, answering phone calls, it tested my computer skills, etc.
Sales Associate
Target
Methuen
02.2012 - 05.2015
- Operated cash register, providing efficient transactions and assisting customers with inquiries.
Education
HHA And HMS -
Spectrum Healthcare Training Center, Inc
Lowell, MA07-2023
High School Diploma -
Louis D Brandeis High School
New York, NY06-1996
Some College (No Degree) -
Northern Essex Community College
Lawrence, MASkills
- Personal care
- Patient assistance
- Health monitoring
- Medication management
- Safety protocols
- Customer relationship management
Authorization
- Authorized to work in the US for any employer
Timeline
Customer service
Marte Business Group
01.2020 - 04.2025
Customer Service
H&r Block
02.2016 - 05.2017
PCA/ HHA
Tempus Unlimited
09.2015 - Current
Sales Associate
Target
02.2012 - 05.2015
HHA And HMS -
Spectrum Healthcare Training Center, Inc
High School Diploma -
Louis D Brandeis High School
Some College (No Degree) -
Northern Essex Community College