Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

CRYSTAL SIMON

Worcester

Summary

A overachiever in the pediatric department for over 16 years taking care of critically ill children. I have maintained the unit stocking coordinator and always kept staff happy and never going over budget. I enjoy taking on secretary role and assisting the flow of the units. I am looking to further my experience in the pediatric department and move on to more critical care. I love the patients and the critical care aspect of it.

Overview

15
15
years of professional experience
1
1
Certification

Work History

CMA

Reliant Medical Group
06.2024 - Current
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared lab specimens for diagnostic evaluation.
  • Completed EKGs and other tests based on patient presentation in office.
  • Measured patient spirometry.
  • Oriented and trained new staff on proper procedures and policies.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.

PCA II

Umass Memorial University Campus
05.2010 - Current
  • Helped maintain patient cleanliness through support for bathing, bathroom needs, and other areas of personal hygiene.
  • Transported patients in wheelchairs and rolling beds between care, therapy, and examination rooms.
  • Engaged with patients, learning about each individual and establishing rapport to encourage personal comfort.
  • Monitored food, beverage, and medication intake and alerted supervisory staff to changes in patient condition.
  • Transferred all kinds of patients, including those with IV, traction, cardiac pumps, and oxygen tanks.
  • Responded to emergencies, helping the qualified medical personnel stabilize and move distressed patients.
  • Worked in the pediatric unit, as a pca/secretary for 5yrs. Assisting the Registered nurses and Medical doctors with critical Ill patient.
  • Help in after-life care and transporting patients to the morgue.
  • Worked as a pediatric inpatient secretary for all my years here at Umass.

Education

Associate of Science - Respiratory therapist

Quinsigamond Community College
Worcester, Ma
09.2023

Skills

  • Patient hygiene management
  • Vital signs monitoring
  • Customer service
  • Analytical thinking
  • Communication is my best skill
  • Patient observation
  • Critical care
  • Problem resolution
  • Planning
  • Retro-authorizations
  • Patient scheduling
  • Insurance verification
  • Electronic refill request processing
  • Workflow management
  • Knowledgeable in software
  • Medical terminology knowledge
  • Proficiency in software
  • Patient referrals
  • Medical billing procedures
  • Teamwork and collaboration
  • Time management
  • Problem-solving
  • Attention to detail
  • Multitasking Abilities

Accomplishments

I have been employee of the month twice within one year of employment at Reliant. I have had several shout outs from patients who have participated in the office satisfaction survey. I have a beautiful personality and truly value my patients.

Certification

CMA

BLS

CPR

CNA

Vaccine hand off

Phlebotomist

Medicine hand off

Timeline

CMA

Reliant Medical Group
06.2024 - Current

PCA II

Umass Memorial University Campus
05.2010 - Current

Associate of Science - Respiratory therapist

Quinsigamond Community College

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CRYSTAL SIMON