Curren Hatch
Nantucket
Summary
Adaptable and reliable individual with experience in hospitality and retail. Known for strong work ethic and flexibility, committed to ensuring seamless guest experiences and resolving inquiries promptly.
Overview
6
6
years of professional experience
Work History
Bell Staff Member
The Cottages at the Boat Basin
Nantucket, MA
06.2021 - 08.2025
- Assisted guests with luggage and transportation needs, ensuring a seamless arrival experience.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of lobby areas, enhancing guest satisfaction.
- Coordinated with front desk staff to ensure efficient guest check-in processes.
- Trained new staff on operational procedures and best practices for guest interactions.
- Fostered positive relationships with guests, contributing to repeat visits and referrals.
- Upheld safety standards while transporting luggage carts through crowded areas with care.
- Stored luggage for guests, retrieving baggage and items when notified.
Sales Associate
Indian Summer
Nantucket, MA
06.2019 - 08.2020
- Delivered exceptional customer service, enhancing overall shopping experience and fostering customer loyalty.
- Maintained comprehensive product knowledge to effectively assist customers in selecting appropriate items.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Collaborated with team members to optimize store layout and merchandising strategies for increased sales visibility.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Nantucket High School
Nantucket, MABachelor of Science - Sports Management
Elon University
Elon, NC05-2027
Skills
- Strong work ethic
- Very good with hands on work
- Dependability
- Flexibility
- Customer focus
- Guest service excellence
- Task prioritization
Accomplishments
Received seasonal promotions
Achieved employee of the month after first season with the company
Timeline
Bell Staff Member
The Cottages at the Boat Basin
06.2021 - 08.2025
Sales Associate
Indian Summer
06.2019 - 08.2020
High School Diploma -
Nantucket High School
Bachelor of Science - Sports Management
Elon University